Is this Gran Hotel El Encanto pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Gran Hotel El Encanto have a swimming pool?

No, this Gran Hotel El Encanto does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Gran Hotel El Encanto a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gran Hotel El Encanto wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gran Hotel El Encanto has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gran Hotel El Encanto?

Based on the information reported by the owner or manager, the Gran Hotel El Encanto indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gran Hotel El Encanto?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Gran Hotel El Encanto | Hotel in San Cristóbal de las Casas

| 8.6 (33 Reviews) | 1 Bathroom

Santa Lucia Hotel | Gran Hotel El Encanto

Hotel in Santa Lucia, San Cristóbal de las Casas

Hotel with free parking, 7-minute walk to San Cristóbal de las Casas Cathedral
A restaurant, a snack bar/deli, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and conference space.
Gran Hotel El Encanto offers 17 accommodations. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Amenities

Parking

Balcony/Terrace

Security/Safety

Business Services

Bedding/Linens

Fireplace/Heating

Restaurant

Guest Services

Child Friendly

Internet

Facility Overview

Bathrooms

Towels

Bathtub or shower

Bedroom

Bed sheets

Heating

Individually furnished

Individually decorated

Breakfast

1 restaurant and 1 coffee shop/cafe

Room service available

Parking

Free self parking on site

Accessibility

This property does not have elevators

Entertainment

Cable channels

Flat-screen TV

General

Meeting rooms - 60

Conference center (172 square feet of space)

Business center

Banquet hall

Front-desk safe

Spanish

Smoke-free property

Guest Services

Snack bar/deli

Daily housekeeping

Tour/ticket assistance

24-hour front desk

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in fee: mxn 150 early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome.

Payment Policy

Early check-in fee: mxn 150 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Room Arrangement

Room Info	Facilities
Standard Double Room Room Size: 172 square feet m² 2 Double Beds	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Square feet - 172, Ping - 5, No cribs (infant beds), Number of bedrooms - 1, Square meters - 16, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Basic Single Room Room Size: 172 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, Square feet - 172, Ping - 5, No cribs (infant beds), Number of bedrooms - 1, Square meters - 16, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1