Is this Portales hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Portales hotel?

Check-in time for Portales hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Portales hotel have a swimming pool?

Yes, this Portales hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Portales hotel?

Best-rates for the Portales hotel starts from $120 per night with includes Pool, Private Pool, Sports/Activities, Entertainment, Air Conditioner, TV, Security/Safety, Business Services, Internet, Accessibility, Wellness Facilities, Fireplace/Heating, Child Friendly, Hot Tub, Laundry, Wheelchair Accessible, Guest Services, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Portales hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Portales hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Portales hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Portales hotel?

Based on the information reported by the owner or manager, the Portales hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Portales hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express & Suites Portales by IHG | Hotel in Portales

8.4 (137 Reviews) | 5 Bathrooms 14 Guests

Portales Hotel | Holiday Inn Express & Suites Portales by IHG

Hotel in Portales

Offering free WiFi throughout the property, Holiday Inn Express & Suites Portales by IHG is located in Portales. The hotel has family rooms. The rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a bath, free toiletries and a hairdryer. Guest rooms will provide guests with a fridge. Holiday Inn Express & Suites Portales by IHG offers a buffet or continental breakfast. The accommodation offers 2-star accommodations with an indoor pool, fitness center and hot tub. Guests will find a 24-hour front desk, a shared lounge and a business center at the property. Clovis Municipal Airport is 27 miles from the property.

Holiday Inn Express & Suites Portales by IHG is located in Portales.

This 62 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Business Services, Internet, and several others. This is a 2 star rated property and has over 137 reviews with the average score of 8.4 . Coming to Portales and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 62 Bedrooms Hotel if you want to learn more about this place in Portales. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Express & Suites Portales by IHG in Portales is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Express & Suites Portales by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Pool

Wheelchair Accessible

Private Pool

Accessibility

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Activities

Indoor pool (year-round)

Fitness center

Indoor pool

Game room

Golf course (within 2 miles)

Hot tub/Jacuzzi

Entertainment

Board games/Puzzles

Indoor play area

Baby safety gates

General

Heating

Convenience store on site

Air conditioning

Non-smoking rooms

Facilities for disabled guests

Elevator

Family rooms

Safe

Wifi in all areas

Smoke-free property

Guest Services

Vending machine (snacks)

Vending machine (drinks)

Shared lounge/TV area

Meeting/Banquet facilities

24-hour front desk

Express check-in/out

Fax/Photocopying

Business center

Laundry

Internet

Free Wifi

Wifi

Internet

Security/Safety

Key card access

24-hour security

Key access

Smoke alarms

Security alarm

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Process in place to check health of guests

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Spa

Heated pool

Shallow end

Swimming pool

Transportation/Shuttle

Public transit tickets

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Special conditions

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

You must show a valid photo id and credit card upon check-in. please note that all special requests cannot be guaranteed and are subject to availability upon check-in. additional charges may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.12

Location:

8.89

Staff:

8.76

Facilities:

8.55

Comfort:

8.77

Cleanliness:

8.82

Dominque

Dec 6, 2025 08:00:00 AM

Review Score: 10

USA

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Everything was excellent

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room Room Type: Double Room Size: 28 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Toilet, Bathtub, Bathtub or shower, Free toiletries, Hairdryer, Private bathroom General Heating, Air conditioning, Interconnecting room(s) available, Iron, Tile/Marble floor, Ironing facilities, Safe, Carpeted Media & Technology Satellite channels, Telephone, Video, Radio, Flat-screen TV, Fax, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Microwave Living Area Sitting area, Desk Bedroom Alarm clock Physical distancing Single-room AC for guest accommodation
Standard King Room Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Toilet, Bathtub, Bathtub or shower, Free toiletries, Hairdryer, Private bathroom General Heating, Air conditioning, Interconnecting room(s) available, Iron, Tile/Marble floor, Ironing facilities, Safe, Carpeted Media & Technology Satellite channels, Telephone, Video, Radio, Flat-screen TV, Fax, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Microwave Living Area Sitting area, Desk Bedroom Alarm clock Physical distancing Single-room AC for guest accommodation
Standard Queen Room with Two Queen Beds Room Type: Double Room Size: 28 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Toilet, Bathtub, Bathtub or shower, Free toiletries, Hairdryer, Private bathroom General Heating, Air conditioning, Interconnecting room(s) available, Iron, Tile/Marble floor, Ironing facilities, Safe, Carpeted Media & Technology Satellite channels, Telephone, Video, Radio, Flat-screen TV, Fax, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Microwave Living Area Sitting area, Desk Bedroom Alarm clock Physical distancing Single-room AC for guest accommodation
King Suite - Non-Smoking Room Type: Suite Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Toilet, Bathtub, Bathtub or shower, Free toiletries, Hairdryer, Private bathroom General Heating, Air conditioning, Interconnecting room(s) available, Iron, Tile/Marble floor, Ironing facilities, Safe, Carpeted Media & Technology Satellite channels, Telephone, Video, Radio, Flat-screen TV, Fax, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Microwave Living Area Sitting area, Desk Bedroom Alarm clock Physical distancing Single-room AC for guest accommodation
Queen Suite with Two Queen Beds Room Type: Suite Room Size: 28 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Toilet, Bathtub, Bathtub or shower, Free toiletries, Hairdryer, Private bathroom General Heating, Air conditioning, Interconnecting room(s) available, Iron, Tile/Marble floor, Ironing facilities, Safe, Carpeted Media & Technology Satellite channels, Telephone, Video, Radio, Flat-screen TV, Fax, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Microwave Living Area Sitting area, Desk Bedroom Alarm clock Physical distancing Single-room AC for guest accommodation