Hyatt Regency Mexico City | Hotel in Mexico City

| 9.4 (1492 Reviews) |  1 Bathroom
Polanco Hotel | Hyatt Regency Mexico City

Hotel in Polanco, Mexico City

3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and outdoor tennis courts are onsite.
Hyatt Regency Mexico City offers 755 accommodations with minibars and video-game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Bathrobes
  • Towels
  • Free toiletries
Bedroom
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding
  • Egyptian cotton sheets
  • Select Comfort bed
  • Air conditioning (climate-controlled)
  • Hypo-allergenic bedding
  • Bed sheets
  • Free cribs/infant beds
  • Phone
  • Iron/ironing board
  • Safe
  • Desk
  • In-room massage
  • Turndown service
  • Slippers
  • Free newspapers
Breakfast
  • 3 restaurants and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • 24-hour room service
  • 1 bar
  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 30 for adults and USD 15 for children
  • Minibar
  • Free bottled water
  • Coffee/tea maker
Parking
  • Limo/town car service
  • Valet parking on site (USD 7.3 per day)
  • Free self parking on site
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible parking
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
Activities
  • Golfing
  • Sauna
  • 3 outdoor tennis courts
  • Tennis
  • Full-service spa
  • Steam room
  • Fitness classes
  • Indoor pool
  • 24-hour fitness center
  • Shopping
Entertainment
  • LCD TV
  • Cable channels
  • Video games
  • Pay movies
  • Video-game console
  • Premium channels
General
  • Conference center
  • Meeting rooms
  • Business center
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Elevator
  • Gift shop/newsstand
  • ATM/banking services
  • Portuguese
  • French
  • English
  • Spanish
  • Russian
  • Designated smoking areas
Guest Services
  • Laundry facilities
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Concierge services
  • Multilingual staff
  • Daily housekeeping
  • Dry cleaning service
  • 24-hour front desk
  • Turndown service
  • Laundry facilities
  • Wedding services
  • Tour/ticket assistance
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Terrace
  • Pool sun loungers
  • Garden
Spa
  • Body scrubs
  • Massage - Swedish
  • Body treatments
  • Facials

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight express check-in available
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 30 for adults and usd 15 for children valet parking fee: usd 7.3 per day pet fee: usd 35 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 44 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 35 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Maria de Lourdes
Aug 14, 2026 05:00:00 AM
Review Score:   10
Summary: Todo excelente
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 King Bed (View)
Room Size: 301 square feet m2
1 King Bed
Room, 1 King Bed (View)

General

Pet-friendly room, Private bathroom, Rollaway/extra beds (free), Square meters - 28, Park view, Ping - 8.46, Bathtub or shower, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Club Room, 1 King Bed (Regency)
Room Size: 178 square feet m2
1 King Bed
Club Room, 1 King Bed (Regency)

General

Private bathroom, Rollaway/extra beds (free), Ping - 5, Square meters - 17, Club level room, Pets not allowed, Bathtub or shower, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 178, City view
Room, 1 King Bed
Room Size: 301 square feet m2
1 King Bed
Room, 1 King Bed

General

Ping - 8, Pet-friendly room, Private bathroom, Rollaway/extra beds (free), Square meters - 28, Bathtub or shower, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Room, 2 Twin Beds
Room Size: 301 square feet m2
2 Twin Beds
Room, 2 Twin Beds

General

Ping - 8, Pet-friendly room, Private bathroom, No rollaway/extra beds, Square meters - 28, Park view, Bathtub or shower, Square feet - 301, Bed count minimum 2, City view, Bed count maximum 2
Executive Suite
Room Size: 1001 square feet m2
Executive Suite

General

Square feet - 1001, Private bathroom, Rollaway/extra beds (free), Separate bathtub and shower, Square meters - 93, Ping - 28, Separate sitting area, Club level room, Pets not allowed, Separate bedroom, Separate dining area, City view
Regency, Suite, 1 King Bed
Room Size: 646 square feet m2
1 King Bed
Regency, Suite, 1 King Bed

General

Square feet - 646, Pets not allowed, Separate bedroom, Extra bed count 1, Separate dining area, Private bathroom, Rollaway/extra beds (free), Separate bathtub and shower, Square meters - 60, Ping - 18, Separate sitting area, Club level room, Park view, Bed count minimum 1, Bed count maximum 1, City view
Club Room, 1 King Bed (Regency, High Floor)
Room Size: 301 square feet m2
1 King Bed
Club Room, 1 King Bed (Regency, High Floor)

General

Ping - 8, Private bathroom, Rollaway/extra beds (free), Square meters - 28, Park view, Pets not allowed, Bathtub or shower, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Club Room, 2 Twin Beds (Regency)
Room Size: 301 square feet m2
2 Twin Beds
Club Room, 2 Twin Beds (Regency)

General

Ping - 8, Private bathroom, No rollaway/extra beds, Square meters - 28, Club level room, Pets not allowed, Bathtub or shower, Square feet - 301, Bed count minimum 2, City view, Bed count maximum 2
Club Room, 2 Twin Beds (Regency, High Floor)
Room Size: 301 square feet m2
2 Twin Beds
Club Room, 2 Twin Beds (Regency, High Floor)

General

Ping - 8, Private bathroom, No rollaway/extra beds, Square meters - 28, Park view, Pets not allowed, Bathtub or shower, Square feet - 301, Bed count minimum 2, City view, Bed count maximum 2
Room, 2 Twin Beds (View)
Room Size: 301 square feet m2
2 Twin Beds
Room, 2 Twin Beds (View)

General

Ping - 8, Pet-friendly room, Private bathroom, No rollaway/extra beds, Square meters - 28, Park view, Bathtub or shower, Square feet - 301, Bed count minimum 2, City view, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Hyatt Regency Mexico City starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Hyatt Regency Mexico City has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hyatt Regency Mexico City starts from $322 per night with includes Guest Services, Entertainment, Child Friendly, Laundry, Pool, Wellness Facilities, Internet, Kitchen, Air Conditioner, Parking, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Sports/Activities, Bedding/Linens, Spa, TV, Accessibility, Restaurant, Toiletries, Breakfast, Business Services, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hyatt Regency Mexico City is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hyatt Regency Mexico City indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.