Is this Playacar Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Playacar Zona Hotelera resort?

Check-in time for Playacar Zona Hotelera resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Playacar Zona Hotelera resort have a swimming pool?

Yes, this Playacar Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar Zona Hotelera resort?

Best-rates for the Playacar Zona Hotelera resort starts from $386 per night with includes EV Charge Station, Wellness Facilities, Guest Services, Breakfast, Child Friendly, Pool, Balcony/Terrace, Transportation/Shuttle, Business Services, Sports/Activities, Entertainment, View, Internet, Spa, Restaurant, Air Conditioner, Parking, Ocean View, Oceanfront, Accessibility, Security/Safety, Bar, Toiletries, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Playacar Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar Zona Hotelera resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar Zona Hotelera resort?

Based on the information reported by the owner or manager, the Playacar Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar Zona Hotelera resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Playacar Zona Hotelera resort are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Iberostar Waves Tucan - All Inclusive | Resort in Playa del Carmen

| 8.7 (271 Reviews) | 22 Bathrooms 53 Guests

Playacar Zona Hotelera Resort | Iberostar Waves Tucan - All Inclusive

Resort in Playacar Zona Hotelera, Playa del Carmen

Facing the beachfront, Iberostar Waves Tucan - All Inclusive offers 5-star accommodations in Playa del Carmen and features a garden, terrace and restaurant. Among the various facilities of this property are a bar, water sports facilities and a tennis court. The resort has an outdoor swimming pool, fitness center, evening entertainment and a kids' club. The resort will provide guests with air-conditioned rooms with a closet, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. All rooms at Iberostar Waves Tucan - All Inclusive come with a seating area. Breakfast is available, and includes buffet, continental and American options. The accommodation has a playground. You can play pool at Iberostar Waves Tucan - All Inclusive. Speaking German, English, Spanish and French at the 24-hour front desk, staff are ready to help around the clock. Playacar Beach is a 12-minute walk from the resort, while Playa del Carmen Maritime Terminal is 1.8 miles away. Cozumel International Airport is 21 miles from the property, and the property offers a paid airport shuttle service.

Iberostar Waves Tucan - All Inclusive is located in Playa del Carmen.

This 22 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Internet, Restaurant, and several others. This is a 5 star rated property and has over 271 reviews with the average score of 8.7 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 22 Bedrooms Resort if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Iberostar Waves Tucan - All Inclusive in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Iberostar Waves Tucan - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pool

View

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Facility Overview

Breakfast

Breakfast in the room

Kids' meals

Kid-friendly buffet

Restaurant

Snack bar

Parking

Parking

Parking on site

Free parking

Electric vehicle charging station

Activities

Massage

Fitness classes

Evening entertainment

Manicure

Body wrap

Entertainment staff

Spa/Wellness packages

Steam room

Spa facilities

Waxing services

Kids' club

Body scrub

Beauty services

Locker rooms

Archery

Pedicure

Tennis equipment

Body treatments

Hair treatments

Sauna

Pool table

Playground

Snorkeling

Fitness

Diving

Hairstyling

Makeup services

Beachfront

Live sports events (broadcast)

Fitness center

Live music/Performance

Light therapy

Beach

Haircut

Yoga classes

Turkish/Steam Bath

Spa lounge/Relaxation area

Tennis court

Water sports facilities on site

Facial treatments

Entertainment

Indoor play area

Outdoor play equipment for kids

General

Non-smoking rooms

Wifi in all areas

Smoke-free property

Safe

Air conditioning

Elevator

Family rooms

Guest Services

Shuttle service

Babysitting/Child services

Airport shuttle

Shuttle service (additional charge)

Currency exchange

ATM on site

Hair/Beauty salon

Meeting/Banquet facilities

Concierge

Tour desk

24-hour front desk

Airport shuttle (additional charge)

Internet

Wifi

Free Wifi

Internet

Outdoors

Terrace

Outdoor furniture

Sun deck

Outdoor pool (year-round)

Outdoor pool

Picnic area

Garden

Security/Safety

Smoke alarms

Fire extinguishers

Key card access

24-hour security

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Physical distancing in dining areas

Breakfast to-go containers

Delivered food covered securely

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

First aid kits available

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Contactless check-in/out

Mobile app for room service

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Physical distancing rules followed

Spa

Kids' pool

Swimming pool

Beach umbrellas

Policies

Check-in

The minimum age for check-in is 18

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Credit card charge info:, the reservation charge will appear on the credit card statement in the name of: hotelera playamar, s.a. of c.v. for more information about the charge for this reservation, please contact the hotel. the name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation. the same credit card and government-issued id must be presented upon check-in. payments are not accepted at the hotel. reservations that have not been paid for will be canceled before arrival. if an invoice is requested, it will be issued by hotelera playamar, s.a. de c.v, based in mexico, an environmental fee of 32.57 mxn per night per room must be paid upon check-in, the type of bed selected is subject to availability at the hotel. the property does not accept reservations of 10 rooms or more. all bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions, guests are required to show a valid id and credit card upon check-in at the hotel. all special requests are subject to availability and may incur additional costs. it is essential that the primary reservation holder be 18 years or older at the time of check-in at the hotel, please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. contact details appear on the booking confirmation, children policy:, from 0 - 2.99 years: baby, from 3 - 12.99 years: child paying child rate, from 13 years old: adult rate, child rates are available in the hotel reservations department.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.86

Location:

9.08

Staff:

8.94

Facilities:

8.56

Comfort:

8.62

Cleanliness:

8.65

marc

Aug 31, 2025 07:00:00 AM

Review Score: 9

France

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Last Room Available Room Type: Double Room Size: 35 m² 2 Queen bed(s) Bed	Food & Drink Minibar Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet View Garden view Room Amenities Clothes rack
Last Room Available Single Use Room Type: Single Room Size: 35 m² 1 Twin bed(s) Bed	Food & Drink Minibar Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet View Garden view Room Amenities Clothes rack
Premium Promo Room Room Type: Double Room Size: 35 m² 2 Queen bed(s) Bed	Food & Drink Minibar Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet View Garden view Room Amenities Clothes rack
Premium Promo Room Single Use Room Type: Single Room Size: 35 m² 1 Twin bed(s) Bed	Food & Drink Minibar Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet View Garden view Room Amenities Clothes rack
Premium Room Room Type: Double Room Size: 35 m² 2 Queen bed(s) Bed	Food & Drink Minibar Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet View Garden view Accessibility Entire unit wheelchair accessible Room Amenities Clothes rack
Premium Room Single Use Room Type: Single Room Size: 35 m² 1 Twin bed(s) Bed	Food & Drink Minibar Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet View Garden view Accessibility Entire unit wheelchair accessible Room Amenities Clothes rack
Premium Accessible Room Room Type: Double Room Size: 35 m² 2 Queen bed(s) Bed	Food & Drink Minibar Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet View Garden view Room Amenities Clothes rack
Premium Accessible Room Single Use Room Type: Single Room Size: 35 m² 1 Twin bed(s) Bed	Food & Drink Minibar Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet View Garden view Room Amenities Clothes rack
Premium Pure Wellness Room Type: Double Room Size: 35 m² 2 Full bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Minibar Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet View Garden view Room Amenities Clothes rack
Premium Pure Wellness Single Use Room Type: Single Room Size: 35 m² 1 Twin bed(s) Bed	Food & Drink Minibar Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet View Garden view Room Amenities Clothes rack
Premium Tropical View Room Type: Double Room Size: 35 m² 2 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Iron, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Coffee machine Room Amenities Clothes rack
Premium Tropical View Single Use Room Type: Single Room Size: 35 m² 1 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Iron, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Coffee machine Room Amenities Clothes rack
Premium Near Pool Room Type: Double Room Size: 35 m² 2 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Iron, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet View Pool view, Garden view Kitchen Coffee machine Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack
Premium Near Pool Single Use Room Type: Single Room Size: 35 m² 1 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Iron, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet View Pool view, Garden view Kitchen Coffee machine Accessibility Upper floors accessible by stairs only Room Amenities Clothes rack
Junior Suite Room Type: Double Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Iron, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Coffee machine Room Amenities Clothes rack
Junior Suite Single Use Room Type: Single Room Size: 38 m² 1 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Iron, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Coffee machine Room Amenities Clothes rack
Premium Near Beach Room Type: Double Room Size: 35 m² 2 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Iron, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Coffee machine Room Amenities Clothes rack
Premium Near Beach Single Use Room Type: Single Room Size: 35 m² 1 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Iron, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Coffee machine Room Amenities Clothes rack
Junior Suite Ocean Front Room Type: Double Room Size: 38 m² 2 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Iron, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet View Sea view Kitchen Coffee machine Room Amenities Clothes rack
Junior Suite Ocean Front Single Use Room Type: Single Room Size: 38 m² 1 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Iron, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet View Sea view Kitchen Coffee machine Room Amenities Clothes rack
Junior Suite Ocean Front Beach Access Room Type: Double Room Size: 38 m² 2 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Iron, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet View Sea view Kitchen Coffee machine Room Amenities Clothes rack
Junior Suite Ocean Front Beach Access Single Use Room Type: Single Room Size: 38 m² 1 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Conditioner, Toilet paper, Toilet, Hairdryer, Towels, Private bathroom, Shampoo, Free toiletries, Body soap, Shower General Air conditioning, Safe, Smoke Alarm, Fan, Key card access, Iron, Trash cans Media & Technology Flat-screen TV, TV, Telephone Outdoors Balcony Living Area Sitting area, Sofa Bedroom Linens, Alarm clock, Wardrobe or closet View Sea view Kitchen Coffee machine Room Amenities Clothes rack

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Nightly rates from:

USD $386

Price Details

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Places to Stay Near Playacar Zona Hotelera, Playa del Carmen

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From $1,431

9.8 (40 Reviews)

House

Dynamic Chef Incl. | On Ocean | Pool | Large Terrace | Free Airport Transfer & Daily Maid!

Air Conditioner
Parking
Pool

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Iberostar Waves Tucan - All Inclusive | Resort in Playa del Carmen

Available rates:

Resort in Playacar Zona Hotelera, Playa del Carmen

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Living Area

Bedroom

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Room Amenities

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Room Amenities

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