Is this Polanco hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Polanco hotel?

Check-in time for Polanco hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Polanco hotel have a swimming pool?

No, this Polanco hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Polanco hotel?

Best-rates for the Polanco hotel starts from $399 per night with includes Laundry, Wheelchair Accessible, Bedding/Linens, Guest Services, Kitchen, Business Services, Restaurant, Entertainment, Toiletries, Breakfast, Air Conditioner, TV, Accessibility, Wellness Facilities, Child Friendly, Hot Tub, Internet, Parking, Security/Safety, Spa, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Polanco hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Polanco hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Polanco hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Polanco hotel?

Based on the information reported by the owner or manager, the Polanco hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Polanco hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

InterContinental Presidente Mexico City by IHG | Hotel in Mexico City

| 9.4 (2173 Reviews) | 1 Bathroom

Polanco Hotel | InterContinental Presidente Mexico City by IHG

Hotel in Polanco, Mexico City

Hotel with 5 restaurants, 8-minute walk to Paseo de la Reforma
This smoke-free hotel features 5 restaurants, a full-service spa, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
InterContinental Presidente Mexico City by IHG offers 700 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Designer toiletries

Shampoo

Towels

Shower

Toilet paper

Bathrobes

Soap

Private bathroom

Bedroom

Bed sheets

Air conditioning

Blackout drapes/curtains

Premium bedding

Safe

Iron/ironing board

LED light bulbs

Phone

Desk

Breakfast

5 restaurants and 1 coffee shop/cafe

Cooked-to-order breakfast available for a fee daily 6:30 AM–11 AM: MXN 350-1000 for adults and MXN 300-1000 for children

1 bar

24-hour room service

Coffee/tea maker

Parking

Secured covered self parking on site (MXN 222 per night)

Airport shuttle on request

Valet parking on site (MXN 200 per day)

24-hour roundtrip airport shuttle (surcharge)

Accessibility

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 43

Wheelchair-accessible fitness center

Wheelchair accessible (may have limitations)

Activities

24-hour fitness center

Full-service spa

Private winery tours

Winery release events

Bicycle rentals

Art gallery

Designer stores

Entertainment

Cable channels

Pay movies

42-inch flat-screen TV

Premium channels

General

Conference space (10764 square feet)

Business center

Meeting rooms - 13

Gift shop/newsstand

Free newspapers in lobby

Banquet hall

Elevator

Ballroom

ATM/banking services

Front-desk safe

Spanish

French

English

Smoke-free property

Guest Services

Snack bar/deli

Babysitting (surcharge)

Laundry facilities

Wedding services

Daily housekeeping

Multilingual staff

Concierge services

Porter/bellhop

Luggage storage

Tour/ticket assistance

Dry cleaning service

24-hour front desk

Hair salon

Laundry facilities

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Spa

Aromatherapy

Hydrotherapy

Massage/treatment rooms

Massage - Swedish

Body wraps

Hot tub

Massage - sports

Massage - hot stone

Reflexology

Spa open daily

Massage - deep-tissue

6 treatment rooms

Couples treatment room(s)

Facials

Body treatments

Detox wraps

Policies

Check-in

Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 350 to 1000 for adults, and mxn 300 to 1000 for children airport shuttle fee: mxn 2300 per vehicle (one-way, maximum occupancy 4) covered self parking fee: mxn 222 per night valet parking fee: mxn 200 per day pet deposit: mxn 600 per stay pet fee: mxn 600 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of mxn 600 per accommodation, per stay, plus a deposit of mxn 600 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation up to 20 lbs per pet welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Sonia

Jan 8, 2026 08:27:56 AM

Review Score: 6

Summary: The room that they gave us was a little bit old, and the elevator sounds really loud and we can hear it from our room

See All Reviews

Room Arrangement

Room Info	Facilities
Classic Room, 1 King Bed (Chapultepec Park View) Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Park view, Pets not allowed, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 10
Classic Room, 2 Queen Beds (Polanco View) Room Size: 344 square feet m² 2 Queen Beds	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Square feet - 344, Bed count minimum 2, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Suite, 1 King Bed (Primary) Room Size: 732 square feet m² 1 King Bed	General Square feet - 732, Room and bed type depend on availability check-in, Pets not allowed, Square meters - 68, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 21
Premium Room Room Size: 344 square feet m² 1 Double Bed 1 King Bed	General Square meters - 32, Number of living rooms 0, Room and bed type depend on availability check-in, Pets not allowed, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 10
Classic Room, 2 Queen Beds, Club Lounge Access, Park View (Chapultepec Park View) Room Size: 344 square feet m² 2 Queen Beds	General Square meters - 32, Number of living rooms 0, Pets not allowed, Square feet - 344, Bed count minimum 2, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Suite, 1 Bedroom Room Size: 732 square feet m² 2 Queen Beds	General Number of living rooms 0, Square feet - 732, Number of bedrooms - 1, Pets not allowed, Square meters - 68, Bed count minimum 2, Number of bathrooms - 1, Ping - 21, Bed count maximum 2
Suite, 1 Bedroom Room Size: 732 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 732, Number of bedrooms - 1, Pets not allowed, Square meters - 68, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 21
Classic Room, 1 King Bed (Executive Floor) Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, Pets not allowed, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 10
Classic Room, 1 King Bed, Club Lounge Access (Chapultepec Park View) Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Square feet - 344, Ping - 9.67, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Classic Room, 2 Queen Beds (Executive Floor) Room Size: 344 square feet m² 2 Queen Beds	General Square meters - 32, Number of living rooms 0, Room and bed type depend on availability check-in, Pets not allowed, Square feet - 344, Ping - 9.67, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Classic Room, 2 Queen Beds, Club Lounge Access (Polanco View) Room Size: 344 square feet m² 2 Queen Beds	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Square feet - 344, Bed count minimum 2, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Classic Room, 1 King Bed, Club Lounge Access (Polanco View) Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 10
Classic Room, 2 Queen Beds (Chapultepec Park View) Room Size: 344 square feet m² 2 Queen Beds	General Square meters - 32, Number of living rooms 0, Outdoor spaces not available, Number of bedrooms - 0, Park view, Pets not allowed, Square feet - 344, Bed count minimum 2, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Classic Room, 1 King Bed (Polanco View) Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 10
Classic Room Room Size: 344 square feet m² 1 Double Bed 1 King Bed	General Square meters - 32, Number of living rooms 0, Room and bed type depend on availability check-in, Pets not allowed, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 10