Is this Gonzalo Guerrero hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Gonzalo Guerrero hotel have a swimming pool?

Yes, this Gonzalo Guerrero hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gonzalo Guerrero hotel?

Best-rates for the Gonzalo Guerrero hotel starts from $330 per night with includes View, Accessibility, Fireplace/Heating, Entertainment, Breakfast, Hot Tub, Air Conditioner, Bedding/Linens, Spa, Kitchen, Ocean View, Sports/Activities, Wellness Facilities, Bar, Laundry, Pool, Designated Smoking Area, Balcony/Terrace, Business Services, Restaurant, Guest Services, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Gonzalo Guerrero hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gonzalo Guerrero hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gonzalo Guerrero hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gonzalo Guerrero hotel?

Based on the information reported by the owner or manager, the Gonzalo Guerrero hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gonzalo Guerrero hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mahekal Beach Front Resort & Spa | Hotel in Playa del Carmen

| 8.8 (1003 Reviews) | 1 Bathroom

Gonzalo Guerrero Hotel | Mahekal Beach Front Resort & Spa

Hotel in Gonzalo Guerrero, Playa del Carmen

Luxury hotel on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at Mahekal Beach Front Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Change of towels is available on request.
Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks and desk chairs. Select Comfort beds feature down comforters and premium bedding. Business-friendly amenities include phones along with free local calls (restrictions may apply). Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads. Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
5 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Towels

Rainfall showerhead

Toilet paper

Shower

Soap

Bedroom

Ceiling fan

Blackout drapes/curtains

Select Comfort bed

Hypo-allergenic bedding

Down comforter

Premium bedding

Air conditioning

Bed sheets

Individually furnished

Laptop-friendly workspace

Turndown service

Free local calls

Desk

Iron/ironing board

Laptop-compatible safe

Desk chair

Access via exterior corridors

Individually decorated

Window screens

Phone

Guidebooks/recommendations

Breakfast

3 restaurants and 1 coffee shop/cafe

Room service available

Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 27 for adults and USD 27 for children

3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

Espresso maker

Minibar

Parking

No onsite parking available

24-hour roundtrip airport shuttle (surcharge)

Accessibility

No elevator (single level property)

Wheelchair-accessible registration desk height (inches): 47

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Upper floors accessible by stairs only

Wheelchair-accessible public washroom

This property does not have elevators

Smooth flooring in room

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible lounge

Wheelchair-accessible restaurant

Activities

Health/beauty spa

Scuba diving

Swimming

Ecotours

Outlet shopping

Snorkeling

Marina

Bike parking

Bicycle tour information

Hot tub

Arcade/game room

Free beach club

Shopping

5 outdoor pools

Bicycle rentals

Playground

Yoga classes

Billiards/pool table

Full-service spa

Beach yoga

Fitness center

General

Meeting rooms - 3

Conference center

Ballroom

Gift shop/newsstand

Reception hall

Library

Front-desk safe

Banquet hall

German

English

French

Italian

Spanish

Mosquito nets

Books

Renovated entire property - January 2023

Couples dining

Romance packages available

Fireplace in lobby

Designated smoking areas (fines apply)

Beach towels

TV in lobby

Games

Communal living room

Guest Services

Arcade/game room

Snack bar/deli

5 outdoor pools

Babysitting (surcharge)

Laundry facilities

Playground

Change of bedsheets (on request)

Dry cleaning service

Hair salon

Concierge services

Daily housekeeping

Tour/ticket assistance

Turndown service

Change of towels (on request)

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

24-hour front desk

Porter/bellhop

Outdoors

Pool sun loungers

Beachfront location

Beach umbrellas

Terrace

Beach loungers

Pool umbrellas

Outdoor furniture

Pool cabanas (surcharge)

Balcony or patio

Spa

Outdoor treatment areas

Massage - deep-tissue

Massage - sports

Hydrotherapy

Hot tub

Treatment room

Massage - hot stone

Body treatments

Aromatherapy

Couples treatment room(s)

Massage - on the beach

Massage/treatment rooms

Manicures and pedicures

Spa open daily

Reflexology

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. kids stay free! up to 2 children 4 years old and younger stay free when using existing bedding.

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 27 for adults and usd 27 for children airport shuttle fee: usd 302 per person (roundtrip) airport shuttle fee per child: usd 302 (roundtrip), (from 5 to 12 years old) pet fee: usd 30.25 per accommodation, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 20 lbs per pet) pets allowed for an extra charge of usd 30.25 per accommodation, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100 please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 008-007-000708/2025 safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Walid

Dec 29, 2025 11:49:15 AM

Review Score: 8

Summary: Room were clean

See All Reviews

Room Arrangement

Room Info	Facilities
Run of House Room Size: 226 square feet m² 1 Double Bed	General Pet-friendly room, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, In-room childcare (surcharge), Electrical adapters/chargers, Room and bed type depend on availability check-in, Ping - 6.4, Square meters - 21, Location - ground floor, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 1, Resort view, Bed count maximum 1
The Oasis Palapa Room Size: 226 square feet m² 2 Double Beds 1 King Bed	General In-room massage available, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Pets not allowed, Location - top floor, Extra bed count 1, Free cribs/infant beds, Square meters - 21, Rollaway/extra beds (free), Slippers, Garden view, Ping - 6.35, Bed count minimum 1, Bed count maximum 2
Ocean View Palapa Room Size: 226 square feet m² 1 King Bed 2 Queen Beds	General In-room massage available, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Pets not allowed, Location - top floor, Square meters - 21, IndRm-RenoRecent-Year 2014, No rollaway/extra beds, No cribs (infant beds), IndRm-RenoRecent-Month December, Ping - 6.35, Bed count minimum 1, Ocean view, Bed count maximum 2
Ocean View Room Size: 226 square feet m² 1 King Bed 2 Queen Beds	General In-room massage available, Pet-friendly room, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, In-room childcare (surcharge), Number of bathrooms - 1, Square meters - 21, IndRm-RenoRecent-Year 2014, Location - ground floor, No rollaway/extra beds, No cribs (infant beds), IndRm-RenoRecent-Month December, Ping - 6.35, Bed count minimum 1, Ocean view, Bed count maximum 2
Garden View Room Size: 226 square feet m² 1 King Bed 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, In-room childcare (surcharge), Number of bathrooms - 1, Square meters - 21, IndRm-RenoRecent-Year 2014, Location - ground floor, No rollaway/extra beds, No cribs (infant beds), Garden view, IndRm-RenoRecent-Month December, Ping - 6.35, Bed count minimum 1, Bed count maximum 2
Premium Bungalow Room Size: 323 square feet m² 1 King Bed 2 Queen Beds	General In-room massage available, Pet-friendly room, Number of living rooms 0, In-room childcare (surcharge), Number of bedrooms - 1, Square feet - 323, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Bathrobes, Square meters - 30, IndRm-RenoRecent-Year 2015, Rollaway/extra beds (free), Location - ground floor, Pool view, Slippers, Toothbrush and toothpaste available on request, Ping - 9.05, IndRm-RenoRecent-Month December, Private plunge pool, Bed count minimum 1, Bed count maximum 2
Garden View Palapa Room Size: 226 square feet m² 1 King Bed 2 Queen Beds	General Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Pets not allowed, Location - top floor, Square meters - 21, IndRm-RenoRecent-Year 2014, No rollaway/extra beds, No cribs (infant beds), Garden view, IndRm-RenoRecent-Month December, Ping - 6.35, Bed count minimum 1, Bed count maximum 2
The Oasis Room Size: 226 square feet m² 2 Double Beds 1 King Bed	General In-room massage available, Pet-friendly room, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, In-room childcare (surcharge), Outdoor shower, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 21, Rollaway/extra beds (free), Location - ground floor, Slippers, Garden view, Ping - 6.35, Bed count minimum 1, Bed count maximum 2