Is this Melia Cozumel All Inclusive pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Melia Cozumel All Inclusive?

Check-in time for Melia Cozumel All Inclusive starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Melia Cozumel All Inclusive have a swimming pool?

Yes, this Melia Cozumel All Inclusive has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Melia Cozumel All Inclusive?

Best-rates for the Melia Cozumel All Inclusive starts from $271 per night with includes TV, View, Ocean View, Entertainment, Air Conditioner, Balcony/Terrace, Parking, Bedding/Linens, Restaurant, Bar, Internet, Sports/Activities, Security/Safety, Business Services, Wellness Facilities, Spa, Guest Services, Child Friendly, Laundry, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Melia Cozumel All Inclusive a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Melia Cozumel All Inclusive wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Melia Cozumel All Inclusive has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Melia Cozumel All Inclusive?

Based on the information reported by the owner or manager, the Melia Cozumel All Inclusive indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Melia Cozumel All Inclusive?

Based on the information reported by the owner or manager, details for the cancellation policy for the Melia Cozumel All Inclusive are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Melia Cozumel All Inclusive | Resort in Cozumel

| 8.6 (1048 Reviews) | 1 Bathroom

Zona Hotelera Norte Resort | Melia Cozumel All Inclusive

Resort in Zona Hotelera Norte, Cozumel

Family-friendly beachfront location with 2 outdoor pools
At Melia Cozumel All Inclusive, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the property's 4 restaurants.
Melia Cozumel All Inclusive offers 187 air-conditioned accommodations with minibars and safes. 42-inch plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Ocean View

Balcony/Terrace

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Private bathroom

Hair dryer

Eco-friendly toiletries

Towels

Bedroom

Air conditioning

Bed sheets

Free cribs/infant beds

Eco-friendly cleaning products provided

Desk

LED light bulbs

Safe

Iron/ironing board

Phone

Breakfast

5 bars/lounges, 1 swim-up bar and 1 poolside bar

4 restaurants and 1 coffee shop/cafe

Coffee/tea in common area(s)

Minibar

Parking

Free self parking on site

Accessibility

Wheelchair accessible (may have limitations)

Stair-free path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Activities

Sailing

Golfing

Scuba diving

Beach volleyball

Kayaking

Air hockey

Mini golf

Outdoor tennis court

Archery

Spa services

2 outdoor pools

24-hour fitness center

Children's pool

Snorkeling

Tennis

Karaoke

Billiards/pool table

Basketball

Arcade/game room

Volleyball

Entertainment

Satellite channels

42-inch plasma TV

General

Conference space (577 square feet)

Gift shop/newsstand

Banquet hall

ATM/banking services

Spanish

English

Books

Beach towels

Games

Smoke-free property

Guest Services

Laundry facilities

Mini golf

2 outdoor pools

Children's pool

Free cribs/infant beds

Snack bar/deli

Arcade/game room

Wedding services

Concierge services

Laundry facilities

Luggage storage

Dry cleaning service

24-hour front desk

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Daily housekeeping

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Beach umbrellas

Pool sun loungers

Terrace

Beachfront location

Pool umbrellas

Beach loungers

Garden

Spa

Aromatherapy

Couples treatment room(s)

Massage/treatment rooms

Body wraps

Massage - sports

Body treatments

Body scrubs

Massage - deep-tissue

Reflexology

Facials

Outdoor treatment areas

2 treatment rooms

Massage - Swedish

Massage - hot stone

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

kim

Aug 19, 2025 08:52:26 AM

Review Score: 6

Summary: The resort had good amenities for families, including 3 restaurants, kids pool and adult only pool, bars, indoor and outdoor activities, etc. we went as a couple for a week in August 2025 and we were disappointed to learn that one restaurant was not operating due to mosquitoes. This limited us to the main buffet restaurant and a restaurant where we could eat max 3 times during our stay and had to reserve specific evenings ahead for the week. The main buffet restaurant had poor climate control and was very hot during breakfast, lunch and dinner. Guests were looking for the coolest spots to sit, but the overall temperature was hot and sticky with loud fans trying to cool the place since the air conditioning was ineffective. The main concern was the smell in the rooms. A mixture of strong mildew and industrial cleaning products, which was unpleasant. The bedding felt damp and our clothes were also damp throughout our stay and smelled terrible upon return home. Nothing we have experienced before. The service overall was average with a few very friendly and helpful members of staff and a few most unfriendly and unhelpful - a mixed standard almost confusing they worked at the same resort. We made the most of our week by heading to the south part of the island where the beach was stunning and the waters were clear, which fortunately made for an enjoyable break.

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite (Premium 2+1) Room Size: m² 1 King Bed	General Number of living rooms 0, Deep soaking bathtub, Shower/tub combination, Number of bedrooms - 1, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Junior Suite (Premium 2+2) Room Size: m² 1 King Bed	General Number of living rooms 0, Deep soaking bathtub, Shower/tub combination, Number of bedrooms - 1, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
The Level Family Junior Suite (2+2) Room Size: m² 2 Double Beds	General Number of living rooms 0, Deep soaking bathtub, Shower/tub combination, Number of bedrooms - 1, Rainfall showerhead, Ocean view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
The Level Family Junior Suite (2+3) Room Size: m² 2 Double Beds	General Number of living rooms 0, Deep soaking bathtub, Shower/tub combination, Number of bedrooms - 1, Rainfall showerhead, Ocean view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
The Level Grand Premium (2+1) Room Size: m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Deep soaking bathtub, Number of bedrooms - 0, Shower/tub combination, Rainfall showerhead, Bed count minimum 1, Ocean view, Number of bathrooms - 1, Bed count maximum 2
Premium Suite, 1 Bedroom, Oceanfront (2+2) Room Size: m² 1 King Bed	General Number of living rooms 0, Deep soaking bathtub, Shower/tub combination, Number of bedrooms - 1, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
The Level Family Junior Suite Room Size: 925 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 925, Shower/tub combination, Number of bathrooms - 1, Square meters - 86, Deep soaking bathtub, Ping - 26, Espresso maker, Garden view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 2
The Level Family Junior Suite (2+4) Room Size: m² 2 Double Beds	General Number of living rooms 0, Deep soaking bathtub, Number of bedrooms - 0, Shower/tub combination, Rainfall showerhead, Ocean view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
The Level Grand Premium Room Size: 624 square feet m² 2 Double Beds 1 King Bed	General Square feet - 624, Number of living rooms 0, Number of bedrooms - 0, Pillowtop mattress, Shower/tub combination, Square meters - 58, Number of bathrooms - 1, Bathrobes, Deep soaking bathtub, Slippers, Ping - 18, Espresso maker, iPod docking station, Balcony, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 2
Premium Suite, 1 Bedroom, Oceanfront (2+1) Room Size: m² 1 King Bed	General Number of living rooms 0, Deep soaking bathtub, Shower/tub combination, Number of bedrooms - 1, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Melia Ocean View Room Size: 462 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Square feet - 462, Ping - 13, Number of bathrooms - 1, Square meters - 43, Deep soaking bathtub, Balcony, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 2
Melia Room Sea View (2+1) Room Size: m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Deep soaking bathtub, Number of bedrooms - 0, Shower/tub combination, Rainfall showerhead, Bed count minimum 1, Ocean view, Number of bathrooms - 1, Bed count maximum 2
The Level Royal Suite Room Size: 570 square feet m² 1 King Bed	General Number of living rooms 0, Patio, Number of bedrooms - 0, Pillowtop mattress, Shower/tub combination, Yard, Square feet - 570, Number of bathrooms - 1, Square meters - 53, Bathrobes, IndRm-RenoRecent-Year 2015, Deep soaking bathtub, Ping - 16, Slippers, Espresso maker, iPod docking station, IndRm-RenoRecent-Month December, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
The Level Grand Premium (2+2) Room Size: m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Deep soaking bathtub, Number of bedrooms - 0, Shower/tub combination, Rainfall showerhead, Bed count minimum 1, Ocean view, Number of bathrooms - 1, Bed count maximum 2
Melia Room Garden View (2+1) Room Size: m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Deep soaking bathtub, Number of bedrooms - 0, Shower/tub combination, Garden view, Rainfall showerhead, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Suite, 1 Bedroom, Oceanfront Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Pillowtop mattress, Shower/tub combination, Square feet - 538, Number of bedrooms - 1, Coffee/tea maker, Number of bathrooms - 1, Square meters - 50, Deep soaking bathtub, Ping - 15, iPod docking station, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Melia Room Sea View (2+2) Room Size: m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Deep soaking bathtub, Number of bedrooms - 0, Shower/tub combination, Rainfall showerhead, Bed count minimum 1, Ocean view, Number of bathrooms - 1, Bed count maximum 2
Melia Garden View Room Size: 462 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Square feet - 462, Ping - 13, Number of bathrooms - 1, Square meters - 43, Deep soaking bathtub, Garden view, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 2
Junior Suite (Premium) Room Size: 462 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Coffee/tea maker, Square feet - 462, Ping - 13, Number of bathrooms - 1, Square meters - 43, Deep soaking bathtub, iPod docking station, Balcony, Rainfall showerhead, Bed count minimum 1, Ocean view, Bed count maximum 1
Melia Room Garden View (2+2) Room Size: m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Deep soaking bathtub, Number of bedrooms - 0, Shower/tub combination, Garden view, Rainfall showerhead, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2