The Westin Cozumel | Hotel in Cozumel

| 7.8 (295 Reviews) |   Pet Friendly  10 Bathrooms  27 Guests
Zona Hotelera Norte Hotel | The Westin Cozumel

Hotel in Zona Hotelera Norte, Cozumel

Offering a private beach area and water sports facilities, The Westin Cozumel is located in Cozumel in the Cozumel Region, 8.7 mi from Dolphin Discovery Cozumel. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. The Westin Cozumel features free WiFi throughout the property. Free snorkeling equipment is offered per person for 30 minutes everyday. There is a 24-hour front desk at the property. Guests can enjoy various activities in the surroundings, including golfing, snorkeling and diving. Isla Pasion Weddings is 3.7 mi from The Westin Cozumel, while Faro Celarain is 19 mi away. The nearest airport is Cozumel International Airport, 2.5 mi from the property.

The Westin Cozumel is located in Cozumel.

This 567 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Internet, Air Conditioner, and several others. This is a 5 star rated property and has over 295 reviews with the average score of 7.8 . Coming to Cozumel and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 567 Bedrooms Hotel if you want to learn more about this place in Cozumel. These details are authentic, as they are provided by our partner, booking.com.

This The Westin Cozumel in Cozumel is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Westin Cozumel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Bar
  • Special diet meals (on request)
  • Wine/Champagne
  • Kids' meals
  • Restaurant
  • Coffee house on site
  • Breakfast in the room
  • Snack bar
Parking
  • Parking
  • Free parking
  • Street parking
  • Parking on site
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Raised toilet
Activities
  • Spa and wellness center
  • Happy hour
  • Live music/Performance
  • Couples' massage
  • Private beach area
  • Foot massage
  • Pedicure
  • Full-body massage
  • Beachfront
  • Beauty services
  • Sauna
  • Fishing
  • Locker rooms
  • Hand massage
  • Back massage
  • Steam room
  • Fitness center
  • Massage
  • Fitness
  • Head massage
  • Game room
  • Spa facilities
  • Body wrap
  • Manicure
  • Live sports events (broadcast)
  • Neck massage
  • Kids' club
  • Cooking class
  • Beach
  • Water sports facilities on site
  • Facial treatments
  • Diving
  • Snorkeling
  • Spa lounge/Relaxation area
  • Spa/Wellness packages
Entertainment
  • Indoor play area
General
  • Air conditioning
  • Elevator
  • Hypoallergenic room available
  • Safe
  • Wifi in all areas
  • Facilities for disabled guests
  • Pet friendly
  • Smoke-free property
Guest Services
  • Business center
  • Packed lunches
  • Babysitting/Child services
  • Fax/Photocopying
  • Tour desk
  • ATM on site
  • Pet bowls
  • Suit press
  • Room service
  • Concierge
  • Car rental
  • Laundry
  • Baggage storage
  • Express check-in/out
  • Dry cleaning
  • Shuttle service (additional charge)
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Ironing service
  • Shuttle service
  • Shared lounge/TV area
  • Pet basket
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Terrace
  • Outdoor furniture
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • Key card access
  • 24-hour security
  • Fire extinguishers
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Breakfast to-go containers
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Swimming pool
  • Rooftop pool
  • Infinity pool
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool with view

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Please note: snorkeling gear for 30 minutes daily included per person.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian, in the event of an early departure, the property will charge you the full amount for your stay.

License number: 001-007-000565/2025

Reviews

Value for money:
7.56
Location:
8.74
Staff:
8.83
Facilities:
8.31
Comfort:
8.87
Cleanliness:
8.84
Mirelle
Aug 8, 2026 07:00:00 AM
Review Score:   9
USA
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The staff was super friendly, loved the view, the beach area was great for snorkeling.
Negative: The lobby was under construction while we were there but other than that, nothing.
Summary: Amazing, we had a great time with our kids and were very comfortable at the Westin.
See All Reviews

Room Arrangement

Room Info Facilities
Classic Guest room 1 King Ocean View
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed
Classic Guest room 1 King Ocean View

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Shower, Body soap, Towels, Shampoo, Toilet, Bathrobe, Walk-in shower, Free toiletries, Private bathroom, Slippers, Bath or shower, Toilet paper, Hairdryer

General

Air conditioning, Safety deposit box, Key card access, Laptop safe, Trash cans, Fan, Key access, Interconnected room(s) available, Fire extinguisher, Smoke Alarm, Iron, Ironing facilities

Media & Technology

Telephone, Cable channels, TV, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

Sea view, View

Bedroom

Wardrobe or closet, Alarm clock

Kitchen

Dryer, Dining table

Accessibility

Roll-in shower, Upper floors accessible by elevator

Pool and Spa

Pool towels

Exclusive services

Free gym access
Classic Balcony 1 King, Larger Guest room
Room Type: Double
Room Size: 42 m2
1 King bed(s) Bed
Classic Balcony 1 King, Larger Guest room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Shower, Body soap, Towels, Shampoo, Toilet, Bathrobe, Walk-in shower, Free toiletries, Private bathroom, Slippers, Bath or shower, Toilet paper, Hairdryer

General

Air conditioning, Safety deposit box, Key card access, Laptop safe, Trash cans, Fan, Key access, Fire extinguisher, Smoke Alarm, Iron, Ironing facilities

Media & Technology

Telephone, Cable channels, TV, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

Sea view, View

Bedroom

Wardrobe or closet, Alarm clock

Kitchen

Dryer, Dining table

Accessibility

Raised toilet, Adapted bath, Toilet with grab rails, Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator, Roll-in shower

Pool and Spa

Pool towels

Exclusive services

Free gym access
Classic Balcony 2 Queen, Larger Guest room
Room Type: Double
Room Size: 42 m2
2 King bed(s) Bed
Classic Balcony 2 Queen, Larger Guest room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Shower, Body soap, Towels, Shampoo, Toilet, Bathrobe, Walk-in shower, Free toiletries, Private bathroom, Slippers, Bath or shower, Toilet paper, Hairdryer

General

Air conditioning, Safety deposit box, Key card access, Laptop safe, Trash cans, Fan, Key access, Interconnected room(s) available, Fire extinguisher, Smoke Alarm, Iron, Ironing facilities

Media & Technology

Telephone, Cable channels, TV, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Desk

View

Sea view, View

Bedroom

Wardrobe or closet, Alarm clock

Kitchen

Dryer, Dining table

Accessibility

Raised toilet, Adapted bath, Toilet with grab rails, Entire unit wheelchair accessible, Shower chair, Upper floors accessible by elevator, Roll-in shower

Pool and Spa

Pool towels

Exclusive services

Free gym access
Deluxe 1 King 1 Bedroom Smaller Suite Ocean view
Room Type: Double
Room Size: 58 m2
1 King bed(s) Bed
Deluxe 1 King 1 Bedroom Smaller Suite Ocean view

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Shower, Body soap, Towels, Shampoo, Toilet, Bathrobe, Walk-in shower, Free toiletries, Private bathroom, Slippers, Bath or shower, Toilet paper, Hairdryer

General

Air conditioning, Safety deposit box, Key card access, Laptop safe, Trash cans, Fan, Key access, Fire extinguisher, Smoke Alarm, Iron, Ironing facilities

Media & Technology

Telephone, Cable channels, TV, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sofa

View

Sea view, View

Bedroom

Wardrobe or closet, Alarm clock

Kitchen

Dryer, Dining table

Outdoors

Terrace

Accessibility

Roll-in shower, Entire unit wheelchair accessible, Upper floors accessible by elevator

Pool and Spa

Pool towels

Exclusive services

Free gym access
Deluxe 2 Queen Beds 1 Bedroom Smaller Suite
Room Type: Double
Room Size: 58 m2
2 Queen bed(s) Bed
Deluxe 2 Queen Beds 1 Bedroom Smaller Suite

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Shower, Body soap, Towels, Shampoo, Toilet, Bathrobe, Walk-in shower, Free toiletries, Private bathroom, Slippers, Bath or shower, Toilet paper, Hairdryer

General

Air conditioning, Safety deposit box, Key card access, Laptop safe, Trash cans, Fan, Key access, Fire extinguisher, Smoke Alarm, Iron, Ironing facilities

Media & Technology

Telephone, Cable channels, TV, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk, Sofa

View

Sea view, View

Bedroom

Wardrobe or closet, Alarm clock

Kitchen

Dryer, Dining table

Outdoors

Terrace

Accessibility

Roll-in shower, Upper floors accessible by elevator

Pool and Spa

Pool towels

Exclusive services

Free gym access
1 Bedroom Junior Suite 1 King Ocean view
Room Type: Double
Room Size: 82 m2
1 King bed(s) Bed
1 Bedroom Junior Suite 1 King Ocean view

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Shower, Body soap, Towels, Shampoo, Toilet, Bathrobe, Walk-in shower, Free toiletries, Private bathroom, Slippers, Bath or shower, Toilet paper, Hairdryer

General

Air conditioning, Safety deposit box, Key card access, Laptop safe, Trash cans, Fan, Key access, Fire extinguisher, Smoke Alarm, Iron, Ironing facilities

Media & Technology

Telephone, Cable channels, TV, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Terrace, Patio, Balcony

Living Area

Desk, Sofa

View

Sea view, View

Bedroom

Wardrobe or closet, Alarm clock

Kitchen

Dryer, Dining table

Accessibility

Roll-in shower, Entire unit wheelchair accessible, Upper floors accessible by elevator

Pool and Spa

Pool towels

Exclusive services

Free gym access
Cabana 1, 1 Bedroom Studio Suite, 1 King, Oceanfront
Room Type: Double
Room Size: 41 m2
1 King bed(s) Bed
Cabana 1, 1 Bedroom Studio Suite, 1 King, Oceanfront

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Shower, Body soap, Towels, Shampoo, Toilet, Bathrobe, Walk-in shower, Free toiletries, Private bathroom, Slippers, Bath or shower, Toilet paper, Hairdryer

General

Air conditioning, Mosquito net, Safety deposit box, Key card access, Laptop safe, Trash cans, Fan, Key access, Fire extinguisher, Smoke Alarm, Iron, Ironing facilities

Media & Technology

Telephone, Cable channels, TV, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

View

Sea view, View

Bedroom

Wardrobe or closet, Alarm clock

Outdoors

Terrace, Private pool

Kitchen

Dryer, Dining table

Accessibility

Upper floors accessible by elevator

Pool and Spa

Pool towels

Exclusive services

Free gym access
Cabana 2, 1 Bedroom Studio Suite, 1 King, Oceanfront
Room Type: Double
Room Size: 61 m2
1 King bed(s) Bed
Cabana 2, 1 Bedroom Studio Suite, 1 King, Oceanfront

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Shower, Body soap, Towels, Shampoo, Toilet, Bathrobe, Walk-in shower, Free toiletries, Private bathroom, Slippers, Bath or shower, Toilet paper, Hairdryer

General

Air conditioning, Mosquito net, Safety deposit box, Key card access, Laptop safe, Trash cans, Fan, Key access, Fire extinguisher, Smoke Alarm, Iron, Ironing facilities

Media & Technology

Telephone, Cable channels, TV, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

View

Sea view, View

Bedroom

Wardrobe or closet, Alarm clock

Outdoors

Terrace, Private pool

Kitchen

Dryer, Dining table

Accessibility

Upper floors accessible by elevator

Pool and Spa

Pool towels

Exclusive services

Free gym access
Suite 1 Bedroom Larger 1 King Ocean view, Top floor
Room Type: Double
Room Size: 105 m2
1 King bed(s) Bed
Suite 1 Bedroom Larger 1 King Ocean view, Top floor

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Shower, Body soap, Towels, Shampoo, Toilet, Bathrobe, Walk-in shower, Free toiletries, Private bathroom, Slippers, Bath or shower, Toilet paper, Hairdryer

General

Air conditioning, Safety deposit box, Key card access, Laptop safe, Trash cans, Fan, Key access, Fire extinguisher, Smoke Alarm, Iron, Ironing facilities

Media & Technology

Telephone, Cable channels, TV, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Terrace, Patio, Balcony

Living Area

Desk, Sofa

View

Sea view, View

Bedroom

Wardrobe or closet, Alarm clock

Kitchen

Dryer, Dining table

Accessibility

Roll-in shower, Entire unit wheelchair accessible, Upper floors accessible by elevator

Pool and Spa

Pool towels

Exclusive services

Free gym access
Master Suite, 1 Bedroom Presidential Suite, 1 King
Room Type: Double
Room Size: 122 m2
1 King bed(s) Bed
Master Suite, 1 Bedroom Presidential Suite, 1 King

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Shower, Body soap, Towels, Shampoo, Toilet, Bathrobe, Walk-in shower, Free toiletries, Private bathroom, Slippers, Bath or shower, Toilet paper, Hairdryer

General

Air conditioning, Safety deposit box, Key card access, Laptop safe, Trash cans, Fan, Key access, Fire extinguisher, Smoke Alarm, Iron, Ironing facilities

Media & Technology

Telephone, Cable channels, TV, Satellite channels, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Terrace, Patio, Balcony

Living Area

Desk, Sofa

View

Sea view, View

Bedroom

Wardrobe or closet, Alarm clock

Kitchen

Dryer, Dining table

Accessibility

Roll-in shower, Entire unit wheelchair accessible, Upper floors accessible by elevator

Pool and Spa

Pool towels

Exclusive services

Free gym access

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for The Westin Cozumel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this The Westin Cozumel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the The Westin Cozumel starts from $249 per night with includes Entertainment, Parking, Pool, Accessibility, Wellness Facilities, Child Friendly, Laundry, Private Beach, Ocean View, Oceanfront, Transportation/Shuttle, Security/Safety, Business Services, Sports/Activities, Restaurant, Pet Friendly, TV, Balcony/Terrace, Spa, Bar, Guest Services, Breakfast, Internet, Air Conditioner, View, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Westin Cozumel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the The Westin Cozumel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.