Is this Puerto del Cielo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Puerto del Cielo?

Check-in time for Puerto del Cielo starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Puerto del Cielo have a swimming pool?

Yes, this Puerto del Cielo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto del Cielo?

Best-rates for the Puerto del Cielo starts from $97 per night with includes Balcony/Terrace, Wellness Facilities, Parking, Pool, View, Ocean View, Sports/Activities, Guest Services, Child Friendly, Air Conditioner, Oceanfront, Security/Safety, Accessibility, Barbecue/Outdoor Cooking, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto del Cielo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto del Cielo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto del Cielo has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto del Cielo?

Based on the information reported by the owner or manager, the Puerto del Cielo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto del Cielo?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Puerto del Cielo | Hotel in Chuburná

| 9.1 (265 Reviews) | 4 Bathrooms 12 Guests

Chuburna Puerto Hotel | Puerto del Cielo

Hotel in Chuburna Puerto, Chuburná

Facing the beachfront, Puerto del Cielo offers 5-star accommodations in Chuburná and has an outdoor swimming pool, garden and terrace. Located around 25 miles from Mundo Maya Museum, the hotel with free WiFi is also 25 miles away from Conventions Center Century XXI. The property is non-smoking throughout and is located a 16-minute walk from Chelem Beach. At the hotel, rooms include a patio. Complete with a private bathroom equipped with a shower and free toiletries, the rooms at Puerto del Cielo have a flat-screen TV and air conditioning, and certain rooms contain a balcony. Guest rooms will provide guests with a fridge. The accommodation has a grill. Guests at Puerto del Cielo will be able to enjoy activities in and around Chuburná, like fishing and snorkeling. Merida Cathedral is 30 miles from the hotel, while Main Square is 30 miles from the property. Manuel Crescencio Rejón International Airport is 32 miles away.

Puerto del Cielo is located in Chuburná.

This 4 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Ocean View, Sports/Activities, and several others. This is a 5 star rated property and has over 265 reviews with the average score of 9.1 . Coming to Chuburná and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 4 Bedrooms Hotel if you want to learn more about this place in Chuburná. These details are authentic, as they are provided by our partner, booking.com.

This Puerto del Cielo in Chuburná is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Puerto del Cielo”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

View

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

Sports/Activities

Wellness Facilities

Guest Services

Barbecue/Outdoor Cooking

Child Friendly

Internet

Facility Overview

Parking

Parking on site

Free parking

Parking

Street parking

Accessible parking

Activities

Neck massage

Foot massage

Full-body massage

Canoeing

Beauty services

Snorkeling

Massage

Open-air bath

Back massage

Head massage

Fishing

Hand massage

Beachfront

Horseback riding

Beach

General

Air conditioning

Family rooms

Non-smoking rooms

Smoke-free property

Wifi in all areas

Guest Services

Invoice provided

Internet

Free Wifi

Internet

Wifi

Outdoors

Garden

Sun deck

Outdoor pool

Outdoor furniture

Picnic area

Outdoor pool (year-round)

Terrace

BBQ facilities

Security/Safety

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

First aid kits available

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Physical distancing rules followed

Contactless check-in/out

Cashless payment available

Spa

Swimming pool

Beach chairs/Loungers

Pool with view

Beach umbrellas

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Reviews

Value for money:

9.24

Location:

9.19

Staff:

9.57

Facilities:

9.17

Comfort:

9.4

Cleanliness:

9.3

Nov 28, 2025 08:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: I cannot wait to come back! The place was absolute paradise and Randy and Jill are amazing hosts. It was lovely getting to watch the sunset every night from my balcony and to spend my days swimming/walking on the beach up to Chelem/Progresso area (but avoiding the crowds and touristy areas when I didnt feel like it). I have never felt so relaxed and so taken care of! Thank you!

Negative: I loved everything

See All Reviews

Room Arrangement

Room Info	Facilities
King Suite with Ocean View Room Type: Suite Room Size: 40 m² 1 King bed(s) Bed 1 Futon bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Body soap, Bathtub or shower, Towels, Bathtub, Walk-in shower, Private bathroom, Conditioner, Shampoo, Free toiletries, Shower, Toilet, Toilet paper Media & Technology Flat-screen TV, Streaming service (like Netflix), TV General Fan, Private entrance, Trash cans, Air conditioning Kitchen Kitchenware, Microwave, Kitchenette, Refrigerator, Dining table, Stovetop Outdoors Outdoor dining area, Patio, Outdoor furniture, Balcony Living Area Sofa, Sitting area, Dining area Bedroom Linens, Extra long beds (> 6.5 ft), Wardrobe or closet View Pool view, View, Sea view Accessibility Upper floors accessible by stairs only Room Amenities Socket near the bed, Drying rack for clothing, Sofa bed, Non-feather pillow Pool and Spa Pool towels
King Suite with Ocean View Room Type: Suite Room Size: 40 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker Bathroom Body soap, Bathtub or shower, Towels, Bathtub, Walk-in shower, Private bathroom, Conditioner, Shampoo, Free toiletries, Shower, Toilet, Toilet paper Media & Technology Flat-screen TV, Streaming service (like Netflix), TV General Carbon monoxide detector, Trash cans, Air conditioning, Fan, Private entrance Kitchen Kitchenware, Microwave, Kitchenette, Refrigerator, Stovetop Outdoors Outdoor dining area, Patio, Outdoor furniture, Balcony Living Area Sofa, Sitting area Bedroom Linens, Extra long beds (> 6.5 ft) View Pool view, View, Sea view Accessibility Upper floors accessible by stairs only Room Amenities Socket near the bed, Drying rack for clothing, Sofa bed, Non-feather pillow Pool and Spa Pool towels Physical distancing Single-room AC for guest accommodation
Suite with Private Pool Room Type: Suite Room Size: 22 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Body soap, Hairdryer, Bathtub or shower, Bathtub, Towels, Walk-in shower, Private bathroom, Conditioner, Shampoo, Free toiletries, Shower, Toilet, Toilet paper Media & Technology Flat-screen TV, Streaming service (like Netflix), TV General Carbon monoxide detector, Trash cans, Air conditioning, Fan, Private entrance Kitchen Stovetop, Microwave, Refrigerator Outdoors Outdoor dining area, Outdoor furniture, Patio, Terrace, Private pool View Garden view Bedroom Linens Room Amenities Socket near the bed, Drying rack for clothing, Non-feather pillow Pool and Spa Pool towels, Plunge Pool
Suite with Private Pool Room Type: Suite Room Size: 22 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Body soap, Hairdryer, Bathtub or shower, Towels, Walk-in shower, Private bathroom, Conditioner, Shampoo, Free toiletries, Shower, Toilet, Toilet paper Media & Technology Flat-screen TV, Streaming service (like Netflix), TV General Fan, Private entrance, Trash cans, Air conditioning Kitchen Microwave, Refrigerator Outdoors Outdoor dining area, Outdoor furniture, Patio, Terrace, Private pool Bedroom Linens, Wardrobe or closet View Garden view Room Amenities Socket near the bed, Drying rack for clothing, Non-feather pillow Pool and Spa Pool towels, Plunge Pool