Terasu Riviera Maya Hotel & Spa, en Xcaret | Hotel in Playa del Carmen

| 9.0 (262 Reviews) | 5 Bathrooms 14 Guests

Xcaret Hotel | Terasu Riviera Maya Hotel & Spa, en Xcaret

Hotel in Xcaret, Playa del Carmen

Elegant Accommodations

Terasu Riviera Maya Hotel & Spa in Playa del Carmen offers luxurious rooms with air-conditioning, balconies, and private bathrooms. Each room includes a kitchenette, mini-bar, and free WiFi, ensuring a comfortable stay.

Exceptional Facilities

Guests enjoy spa facilities, a year-round outdoor swimming pool, and a lush garden. The hotel provides free bicycles, a terrace, and an outdoor dining area, perfect for relaxation and leisure.

Dining Experience

The on-site restaurant serves dinner, offering a variety of delicious meals in a welcoming atmosphere. Additional amenities include yoga classes, cycling, and a tour desk, catering to diverse interests.

Prime Location

Located 5 mi from Playa del Carmen Maritime Terminal and ADO International Bus Station, the hotel is 17 mi from Cozumel International Airport. Nearby attractions include Xel Ha (25 mi) and Xcacel-Xcacelito (24 mi).

Terasu Riviera Maya Hotel & Spa, en Xcaret is located in Playa del Carmen.

This 9 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pool, View, and several others. This is a 5 star rated property and has over 262 reviews with the average score of 9 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 9 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Terasu Riviera Maya Hotel & Spa, en Xcaret in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Terasu Riviera Maya Hotel & Spa, en Xcaret”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

View

Ocean View

Balcony/Terrace

Oceanfront

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Spa

Restaurant

Guest Services

Child Friendly

Hot Tub

Internet

Facility Overview

Breakfast

Restaurant

Parking

Parking

Street parking

Free parking

Activities

Spa and wellness center

Yoga classes

Cycling

Massage

Spa facilities

Spa/Wellness packages

Hot tub/Jacuzzi

Spa lounge/Relaxation area

General

Safe

Wifi in all areas

Non-smoking rooms

Family rooms

Air conditioning

Guest Services

Concierge

Daily housekeeping

Airport shuttle

Express check-in/out

Tour desk

Baggage storage

Airport shuttle (additional charge)

24-hour front desk

Private check-in/out

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Garden

Outdoor pool (year-round)

Outdoor furniture

Outdoor pool

Terrace

Security/Safety

CCTV outside property

CCTV in common areas

Fire extinguishers

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Property cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Food can be delivered to guest accommodation

Process in place to check health of guests

First aid kits available

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Physical distancing rules followed

Mobile app for room service

Spa

Heated pool

Beach chairs/Loungers

Swimming pool

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Partially refundable

Pet Policy

Pets are not allowed

Please note that the restaurant is open from 06:00 until 22:00 daily.this property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay.

License number: 008-007-007653/2026

Reviews

Value for money:

8.94

Location:

8.45

Staff:

9.63

Facilities:

9.16

Comfort:

9.34

Cleanliness:

9.39

Csilla

Jul 25, 2026 07:00:00 AM

Review Score: 7

Hungary

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Having trees around is really pretty. The breakfast was really good! Maybe it would have been nicer on a higher floor than the ground floor where our room was.

Negative: The mosquito situation in the room was pretty bad. It's not super easy to get into the city, and there are no reasonably priced restaurants or shops around.

Summary: Nice, but a bit overpriced.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Queen Room Room Type: Double Room Size: 27 m² 1 Queen bed(s) Bed	Food & Drink Minibar Bathroom Toilet, Conditioner, Private bathroom, Toilet paper, Free toiletries, Body soap, Hairdryer, Towels, Shower, Shampoo General Safety deposit box, Smoke Alarm, Private entrance, Air conditioning, Iron, Mosquito net, Ironing facilities, Trash cans Media & Technology Streaming service (like Netflix), TV, Flat-screen TV Kitchen Kitchenette, Microwave, Coffee machine Outdoors Balcony Living Area Desk View View, Pool view, Garden view Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels Room amenities Socket near the bed, Non-feather pillow
Standard King Room Room Type: Double Room Size: 29 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Toilet, Conditioner, Private bathroom, Toilet paper, Free toiletries, Body soap, Hairdryer, Towels, Shower, Shampoo General Safety deposit box, Smoke Alarm, Private entrance, Air conditioning, Iron, Mosquito net, Ironing facilities, Trash cans Media & Technology Streaming service (like Netflix), TV, Flat-screen TV Kitchen Kitchenette, Microwave, Coffee machine Outdoors Balcony Living Area Desk View View, Pool view, Garden view Bedroom Wardrobe or closet, Cribs, Linens Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels Room amenities Socket near the bed, Non-feather pillow
Deluxe King Room Room Type: Double Room Size: 29 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Toilet, Conditioner, Private bathroom, Toilet paper, Free toiletries, Body soap, Hairdryer, Towels, Shower, Shampoo General Safety deposit box, Smoke Alarm, Private entrance, Air conditioning, Iron, Mosquito net, Ironing facilities, Trash cans Media & Technology Streaming service (like Netflix), TV, Flat-screen TV Kitchen Kitchenette, Microwave, Coffee machine Outdoors Balcony Living Area Desk View View, Pool view, Garden view Bedroom Wardrobe or closet, Linens Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels Room amenities Socket near the bed, Non-feather pillow
Standard Double Suite Room Type: Suite Room Size: 62 m² 1 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Minibar Bathroom Toilet, Conditioner, Private bathroom, Toilet paper, Free toiletries, Body soap, Hairdryer, Towels, Shower, Shampoo General Safety deposit box, Smoke Alarm, Private entrance, Air conditioning, Iron, Mosquito net, Ironing facilities, Trash cans Media & Technology Streaming service (like Netflix), TV, Flat-screen TV Kitchen Kitchenette, Microwave, Coffee machine Outdoors Outdoor dining area, Balcony Living Area Seating area, Sofa, Desk View View, Pool view, Garden view Bedroom Wardrobe or closet, Cribs, Linens Accessibility Upper floors accessible by stairs only Room amenities Socket near the bed, Non-feather pillow, Sofa bed Pool and Spa Pool towels
Deluxe King Suite Room Type: Suite Room Size: 46 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Minibar Bathroom Toilet, Conditioner, Private bathroom, Toilet paper, Free toiletries, Body soap, Hairdryer, Towels, Shower, Shampoo General Safety deposit box, Smoke Alarm, Private entrance, Air conditioning, Iron, Mosquito net, Ironing facilities, Trash cans Media & Technology Streaming service (like Netflix), TV, Flat-screen TV Kitchen Kitchenette, Microwave, Coffee machine Outdoors Balcony Living Area Seating area, Sofa, Desk View View, Pool view, Garden view Bedroom Wardrobe or closet, Cribs, Linens Accessibility Upper floors accessible by stairs only Room amenities Socket near the bed, Non-feather pillow, Sofa bed Pool and Spa Pool towels

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Xcaret hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Xcaret hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Xcaret hotel starts from $203 per night with includes View, Spa, Hot Tub, Ocean View, Balcony/Terrace, Oceanfront, Sports/Activities, Wellness Facilities, Guest Services, Child Friendly, Internet, Air Conditioner, Transportation/Shuttle, Restaurant, Security/Safety, Parking, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xcaret hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Xcaret hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability