Is this The Ritz-Carlton, Mexico City pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Ritz-Carlton, Mexico City have a swimming pool?

Yes, this The Ritz-Carlton, Mexico City has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Ritz-Carlton, Mexico City?

Best-rates for the The Ritz-Carlton, Mexico City starts from $1,373 per night with includes Spa, Parking, Business Services, Wellness Facilities, Restaurant, Bar, Guest Services, Breakfast, Laundry, TV, Sports/Activities, Kitchen, Pool, Bedding/Linens, Balcony/Terrace, Accessibility, Security/Safety, Child Friendly, Internet, Air Conditioner, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Ritz-Carlton, Mexico City a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Ritz-Carlton, Mexico City wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Mexico City is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Ritz-Carlton, Mexico City?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Mexico City indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Ritz-Carlton, Mexico City?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Ritz-Carlton, Mexico City | Hotel in Mexico City

| 9.4 (236 Reviews) | 1 Bathroom

Colonia Cuauhtemoc Hotel | The Ritz-Carlton, Mexico City

Hotel in Colonia Cuauhtemoc, Mexico City

Luxury hotel with a full-service spa, 3-minute walk to Paseo de la Reforma
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a bar/lounge, and valet parking.
Housekeeping is available on request.
The Ritz-Carlton, Mexico City offers 153 air-conditioned accommodations with minibars and safes. Accommodations are furnished with sofa beds and day beds. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathtub or shower

Eco-friendly toiletries

Rainfall showerhead

Hair dryer

Toothbrush and toothpaste (on request)

Towels

Bathrobes

Bedroom

Free cribs/infant beds

Air conditioning

Premium bedding

Hypo-allergenic bedding

Sofa bed

Free rollaway beds

Day bed

Bed sheets

Recycling

Safe

Connecting rooms available

Desk

Desk chair

Water-efficient showers only

Iron/ironing board

Eco-friendly cleaning products provided

LED light bulbs

Water-efficient toilets only

Mobile key entry

Slippers

Laptop-friendly workspace

Energy-saving switches

Soundproofing

Breakfast

Cooked-to-order breakfast available for a fee 7:00 AM–11:30 AM on weekdays and 7:00 AM–12:30 PM on weekends: MXN 600.00 for adults and MXN 600.00 for children

1 restaurant

1 bar

Coffee/tea maker

Free bottled water

Minibar

Parking

Valet parking on site (MXN 200 per night)

Wheelchair-accessible parking available

Accessibility

Transfer shower

Grab bar near toilet

Height-adjustable showerhead

Well-lit path to entrance

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Low-height electrical outlets in bathroom

Low-height door lock

In-room accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Braille signage

Stair-free path to entrance

Wheelchair-accessible spa

Low-height view port in door

Elevator

Wheelchair-accessible business center

Wheelchair-accessible restaurant

Activities

Outlet shopping

Full-service spa

Fitness center

Indoor pool

Entertainment

LCD TV

General

Front-desk safe

Elevator

Water dispenser

Banquet hall

French

Spanish

English

Locally-owned & organized tours & activities

Comprehensive recycling policy

Vegan dining options

Biodegradable coffee stirrers

At least 80% of food locally-sourced

At least 80% lighting from LEDs

Couples dining

Comprehensive food waste policy

No plastic coffee stirrers

Double-glazed windows

Romance packages available

Vegetarian dining options

Local artist showcase

Local culture & ecosystem education

Smoke-free property

No plastic drinking straws

Biodegradable drinking straws

Guest Services

Free rollaway/extra beds

Highchair

Indoor pool

Free cribs/infant beds

Art supplies

Children's games

Children's toys

Sofa bed

Laundry facilities

Soundproofed rooms

Daily housekeeping

Dry cleaning service

Change of bedsheets (on request)

Tour/ticket assistance

Change of towels (on request)

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Garden

Spa

Massage/treatment rooms

Spa open daily

Massages

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime

Check-out

Check-out before noon

Child Policy

Children are welcome. free rollaway/extra beds! free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 600.00 for adults and mxn 600.00 for children valet parking fee: mxn 200 per night pet fee: mxn 3502 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls and litter boxes are available pets allowed for an extra charge of mxn 3502 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property uses eco-friendly cleaning products

Reviews

Jamie

Jan 17, 2026 06:04:35 AM

Review Score: 8

Summary: The hotel was magnificent and extremely clean. Awesome location in central CDMX. The Club Lounge was good, but with a lower number of guests using it, I think some of the food may have been scaled back. That being said, the Club Lounge food was very good, with the various soups being some of the best that we have ever had! Barbara and Sofia in the Club Lounge are a real asset to the hotel and company. They provided service much above of what we were expecting.Housekeeping for our room was also excllent! Gym is very well equipped for a hotel gym, and very clean. Downfall for the week-long trip was the elevator situation. One of the two elevators going to the motor lobby, club lounge, and the 38th floor (Reforma bar and to transfer to the elevators to the rooms) was down the whole time, with the sole elevator also having repairs done.It made for a few lengthy waits (5+ mins).

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Room Arrangement

Room Info	Facilities
Junior Suite, 1 King Bed, Park View (Corner) Room Size: m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Sofa bed, Park view, In-room playpen, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1, Extra bed count 3
Deluxe Room, 1 King Bed, City View (Corner) Room Size: 516 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Square feet - 516, Sofa bed, Square meters - 48, In-room playpen, Number of bathrooms - 1, Extra bed count 3, Private bathroom, Ping - 15, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 2 Queen Beds, City View (City View) Room Size: 473 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 1, Square feet - 473, Sofa bed, Ping - 13, In-room playpen, Square meters - 44, Number of bathrooms - 1, Extra bed count 3, Private bathroom, Bed count minimum 2, City view, Bed count maximum 2
Club Suite, 1 King Bed Room Size: m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Sofa bed, Park view, In-room playpen, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1, Extra bed count 3
Royal Suite, 1 King Bed, Park View Room Size: m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Sofa bed, Park view, In-room playpen, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1, Extra bed count 3
Luxury Suite, 1 King Bed, Park View Room Size: m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Sofa bed, Park view, In-room playpen, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1, Extra bed count 3
Deluxe Room, 2 Queen Beds, Park View (Terrace) Room Size: 441 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Terrace, Ping - 12, Sofa bed, In-room playpen, Square feet - 441, Number of bathrooms - 1, Extra bed count 3, Square meters - 41, Private bathroom, Park view, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed, City View (City View) Room Size: 431 square feet m² 1 King Bed	General Pet-friendly room, Square meters - 40, Private bathroom, Number of bedrooms - 1, Ping - 12, Sofa bed, In-room playpen, Bed count minimum 1, Bed count maximum 1, Square feet - 431, City view, Extra bed count 3
Executive Suite, 1 King Bed, City View (City View) Room Size: 431 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 12, Sofa bed, In-room playpen, Square feet - 431, Number of bathrooms - 1, Extra bed count 3, Square meters - 40, Private bathroom, Park view, Bed count minimum 1, Bed count maximum 1, City view
Junior Suite, 2 Queen Beds, Park View (Corner, Terrace) Room Size: 474 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Ping - 13, In-room playpen, Square feet - 474, Square meters - 44, Number of bathrooms - 1, Extra bed count 3, Private bathroom, Park view, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 2 Queen Beds, City View (Corner) Room Size: 592 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Sofa bed, Square feet - 592, In-room playpen, Square meters - 55, Number of bathrooms - 1, Extra bed count 3, Private bathroom, Ping - 17, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 1 King Bed, Park View (Terrace) Room Size: 409 square feet m² 1 King Bed	General Pet-friendly room, Number of bedrooms - 1, Ping - 11, Terrace, Square meters - 38, Sofa bed, In-room playpen, Extra bed count 3, Private bathroom, Square feet - 409, Park view, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds (Park View) Room Size: 441 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Ping - 12, Sofa bed, In-room playpen, Square feet - 441, Number of bathrooms - 1, Extra bed count 3, Square meters - 41, Private bathroom, Park view, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 King Bed, Park View (Terrace) Room Size: 710 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Dining table, Square feet - 710, Number of bedrooms - 0, Terrace, Sofa bed, In-room playpen, Ping - 20, Square meters - 66, Separate dining area, Number of bathrooms - 1, Extra bed count 3, Private bathroom, Separate sitting area, Park view, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Park View (Park View) Room Size: 431 square feet m² 1 King Bed	General Pet-friendly room, Square meters - 40, Private bathroom, Number of bedrooms - 1, Ping - 12, Sofa bed, Park view, In-room playpen, Bed count minimum 1, Bed count maximum 1, Square feet - 431, Extra bed count 3