Is this Playacar Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playacar Zona Hotelera resort have a swimming pool?

Yes, this Playacar Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar Zona Hotelera resort?

Best-rates for the Playacar Zona Hotelera resort starts from $678 per night with includes Pool, Ocean View, Bedding/Linens, Wellness Facilities, Spa, Guest Services, Designated Smoking Area, View, Restaurant, Internet, Accessibility, Business Services, Bar, Kitchen, Air Conditioner, Parking, Balcony/Terrace, Sports/Activities, Child Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Playacar Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar Zona Hotelera resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar Zona Hotelera resort?

Based on the information reported by the owner or manager, the Playacar Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar Zona Hotelera resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Viva Maya by Wyndham, A Trademark All Inclusive Resort | Resort in Playa del Carmen

| 8.0 (1004 Reviews) | 1 Bathroom

Playacar Zona Hotelera Resort | Viva Maya by Wyndham, A Trademark All Inclusive Resort

Resort in Playacar Zona Hotelera, Playa del Carmen

Family fun on the beach, with 3 outdoor pools, near Playacar Golf Club
Catch some rays at the beach or spend the day relaxing at Viva Maya by Wyndham, A Trademark All Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Change of towels is available on request.
Viva Maya by Wyndham, A Trademark All Inclusive Resort offers 604 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies. 55-inch LED televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Towels

Shower

Eco-friendly toiletries

Private bathroom

Bedroom

Bed sheets

Air conditioning

Blackout drapes/curtains

Iron/ironing board

Safe

LED light bulbs

Energy-saving switches

Eco-friendly cleaning products provided

Recycling

Access via exterior corridors

Connecting rooms available

Phone

Water-efficient showers only

Breakfast

3 bars/lounges and 1 poolside bar

Coffee/tea in common area(s)

5 restaurants

Mini-fridge

Parking

Roundtrip airport shuttle (surcharge)

Free self parking on site

Accessibility

Tile flooring in room

Wheelchair-accessible path of travel

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Visual alarms in hallways

This property does not have elevators

Front entrance ramp

Activities

Fishing

Snorkeling

Golfing

Ecotours

Hiking/biking trails

Horse riding

Scuba diving

3 outdoor pools

Kayaking

Outdoor tennis court

Tennis

Windsurfing

Rock climbing

Full-service spa

Canoeing

Sauna

Yoga classes

Beach yoga

Playground

Fitness classes

Archery

Fitness center

Beach volleyball

Entertainment

Cable channels

55-inch LED TV

Premium channels

General

Conference space (18977 square feet)

Meeting rooms

ATM/banking services

Gift shop/newsstand

Water dispenser

Banquet hall

Italian

French

Spanish

German

English

Beach towels

No plastic coffee stirrers

No plastic drinking straws

Comprehensive recycling policy

Biodegradable drinking straws

Comprehensive food waste policy

No plastic soda bottles

No plastic water bottles

Designated smoking areas

Local culture & ecosystem education

At least 80% lighting from LEDs

Biodegradable coffee stirrers

Double-glazed windows

Water dispenser

Guest Services

3 outdoor pools

Snack bar/deli

Mini-fridge

Children's games

Free supervised childcare

Free children's club

Babysitting (surcharge)

Playground

In-room child care (surcharge)

Laundry facilities

Wedding services

Daily housekeeping

Multilingual staff

Change of towels (on request)

Change of bedsheets (on request)

Concierge services

Porter/bellhop

Luggage storage

Tennis lessons

Tour/ticket assistance

24-hour front desk

Hair salon

Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Pool sun loungers

Beachfront location

Terrace

Beach loungers

Balcony

Spa

Massage - on the beach

Aromatherapy

Hydrotherapy

Massage/treatment rooms

Manicures and pedicures

Massage - Swedish

Body wraps

4 treatment rooms

Massage - sports

Massage - hot stone

Massage - prenatal

Reflexology

Body scrubs

Massage - deep-tissue

Couples treatment room(s)

Facials

Body treatments

Detox wraps

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of count on us (wyndham) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jose Eduardo

Dec 17, 2025 07:54:51 AM

Review Score: 8

Summary: Room was well cleaned each day

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, 1 King Bed, Non Smoking, Pool View Room Size: m² 1 King Bed	General Number of living rooms 0, Pool view, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Superior Ocean, 2 Queen Beds, Non-Smoking Room Size: 391 square feet m² 2 Queen Beds	General Number of living rooms 0, Square feet - 391, Number of bedrooms - 0, Ping - 11, Square meters - 36.35, Ocean view, Bed count minimum 2, Bed count maximum 2
Superior Room, 2 Queen Beds, Non Smoking, Pool View Room Size: m² 2 Queen Beds	General Number of living rooms 0, Pool view, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Superior Garden, 1 King Bed, Non-Smoking Room Size: 391 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 391, Number of bedrooms - 0, Garden view, Ping - 11, Square meters - 36.35, Bed count minimum 1, Bed count maximum 1
Accessible Room, 1 Queen Bed, Non-Smoking Room Size: 391 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 391, Number of bedrooms - 0, Garden view, Ping - 11, Square meters - 36.35, Bed count minimum 1, Bed count maximum 1
Deluxe, 2 Queen Beds, Non-Smoking Room Size: 428 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 428, Square meters - 39.80, Garden view, Ping - 12, Bed count minimum 2, Bed count maximum 2
Superior Garden, 2 Queen Beds, Non-Smoking Room Size: 391 square feet m² 2 Queen Beds	General Number of living rooms 0, Square feet - 391, Number of bedrooms - 0, Garden view, Ping - 11, Square meters - 36.35, Balcony, Bed count minimum 2, Bed count maximum 2
Superior Ocean, 1 King Bed, Non-Smoking Room Size: 391 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 391, Number of bedrooms - 0, Ping - 11, Square meters - 36.35, Bed count minimum 1, Ocean view, Bed count maximum 1