Is this Casa Chukum Bacalar pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Chukum Bacalar have a swimming pool?

Yes, this Casa Chukum Bacalar has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Chukum Bacalar?

Best-rates for the Casa Chukum Bacalar starts from $102 per night with includes Balcony/Terrace, Wellness Facilities, Spa, Entertainment, Barbecue/Outdoor Cooking, Child Friendly, Air Conditioner, View, Ocean View, Bar, Security/Safety, Bedding/Linens, Guest Services, Internet, Parking, Pool, Accessibility, Sports/Activities, Restaurant, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Casa Chukum Bacalar a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Chukum Bacalar wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Chukum Bacalar has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Chukum Bacalar?

Based on the information reported by the owner or manager, the Casa Chukum Bacalar indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Chukum Bacalar?

Based on the information reported by the owner or manager, details for the cancellation policy for the Casa Chukum Bacalar are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Casa Chukum Bacalar | Hotel in Bacalar

| 10.0 (96 Reviews) | 1 Bathroom

Mario Villanueva Madrid Hotel | Casa Chukum Bacalar

Hotel in Mario Villanueva Madrid, Bacalar

Colonial hotel with a fitness center and a rooftop terrace
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Casa Chukum Bacalar offers 17 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations include desks. Beds feature pillowtop mattresses. 55-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Facility Overview

Bathrooms

Eco-friendly toiletries

Private bathroom

Towels

Shower

Rainfall showerhead

Bedroom

Pillow-top mattress

Air conditioning

Blackout drapes/curtains

Bed sheets

Water-efficient toilets only

Water-efficient showers only

Bulk dispenser for toiletries

Soundproofing

Individually decorated

Safe

Laptop-friendly workspace

Eco-friendly cleaning products provided

LED light bulbs

Access via exterior corridors

Desk

Breakfast

Coffee/tea in common area(s)

Cooked-to-order breakfast available for a fee daily 8:00 AM–10:00 AM: MXN 200 for adults and MXN 100 for children

1 restaurant and 1 coffee shop/cafe

1 bar

Coffee/tea filters (reusable)

Minibar

Free bottled water

Champagne service

Parking

Airport shuttle on request

Free uncovered self parking on site

24-hour pick-up airport shuttle (surcharge)

Onsite parking includes off-street options

Accessibility

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hardwood flooring in public areas

Tile flooring in public areas

Wheelchair-accessible restaurant

Smooth flooring in public areas

This property does not have elevators

Gravel flooring in public areas

Tile flooring in room

Well-lit path to entrance

Wheelchair-accessible concierge desk

Upper floors accessible by stairs only

Wheelchair-accessible path of travel

Activities

Boat tours

Marina

Ziplining

Kayaking

Fitness center (discounted access)

Scooter/moped rentals

Sailing

Fitness center

Mountain biking

Spa services

Outdoor pool

Bicycle rentals

Bike parking

Ecotours

Motor boating

Entertainment

55-inch Smart TV

Digital channels

General

Coworking space

Water dispenser

Front-desk safe

English

Italian

Spanish

At least 80% lighting from LEDs

No plastic drinking straws

Games

At least 80% of food locally-sourced

Vegetarian dining options

Reusable cups only

No plastic soda bottles

Beach towels

Books

Romance packages available

Locally-owned & organized tours & activities

Local artist showcase

Double-glazed windows

Local culture & ecosystem education

Smoke-free property

Mosquito nets

No plastic water bottles

Guest Services

Children's toys

Soundproofed rooms

Children's dinnerware

Highchair

Outdoor pool

Children's games

Snack bar/deli

Pool toys

Daily housekeeping

Concierge services

Tour/ticket assistance

Luggage storage

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Pool umbrellas

Outdoor furniture

Picnic area

BBQ grill(s)

Nature reserve

Rooftop terrace

Garden

Spa

Massages

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 250.0 per day.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 200 for adults and mxn 100 for children airport shuttle fee: mxn 700 per room rollaway bed fee: mxn 250.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts cash this property uses eco-friendly cleaning products

Reviews

DAVID

Mar 28, 2025 09:14:30 AM

Review Score: 10

Summary: Everything es good! Gracias.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, 1 King Bed, Garden View Room Size: 258 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 258, Partial lake view, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Square meters - 24, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Comfort Double Room, 1 Queen Bed, Garden View Room Size: 236 square feet m² 1 Queen Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 236, Number of bedrooms - 0, No cribs (infant beds), Garden view, Ping - 6.63, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 22
Family Twin Room, Garden View Room Size: 258 square feet m² 2 Double Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 258, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Garden view, Room and bed type depend on availability check-in, Square meters - 24, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Premium Room, 1 King Bed, Garden View Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, No cribs (infant beds), Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Garden View Room Size: 258 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 258, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Garden view, Square meters - 24, Bed count minimum 1, Extra bed count 1, Bed count maximum 1