Is this Aktun Bacalar pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Aktun Bacalar have a swimming pool?

Yes, this Aktun Bacalar has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Aktun Bacalar?

Best-rates for the Aktun Bacalar starts from $99 per night with includes Air Conditioner, Pool, Balcony/Terrace, Security/Safety, Bedding/Linens, Internet, TV, Bar, Guest Services, Child Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Aktun Bacalar a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Aktun Bacalar wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Aktun Bacalar has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Aktun Bacalar?

Based on the information reported by the owner or manager, the Aktun Bacalar indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Aktun Bacalar?

Based on the information reported by the owner or manager, details for the cancellation policy for the Aktun Bacalar are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Aktun Bacalar | Hotel in Bacalar

9.6 (58 Reviews) | 1 Bathroom

Mario Villanueva Madrid Hotel | Aktun Bacalar

Hotel in Mario Villanueva Madrid, Bacalar

Hotel with an outdoor pool, a short walk to Lake Bacalar
This smoke-free hotel features an outdoor pool, a poolside bar, and a garden. WiFi in public areas is free. Other amenities include a TV in a common area.
Change of towels is available on request.
Aktun Bacalar offers 10 air-conditioned accommodations with safes and blackout drapes/curtains. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations include desks. Select Comfort beds feature premium bedding. 38-inch Smart televisions come with digital channels.

Bathrooms include showers. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Pool

Balcony/Terrace

Security/Safety

Bedding/Linens

Bar

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Soap

Shower

Private bathroom

Shampoo

Towels

Toilet paper

Heated floor (bathroom)

Bedroom

Air conditioning

Select Comfort bed

Premium bedding

Blackout drapes/curtains

Iron/ironing board (on request)

Window screens

Individually furnished

Individually decorated

Desk

Laptop-friendly workspace

Safe

Breakfast

1 poolside bar

Parking

No onsite parking available

Accessibility

Front entrance ramp

Lever door handles

Wheelchair-accessible registration desk height (inches): 52

Wheelchair-accessible registration desk

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Activities

Outdoor pool

Entertainment

Digital channels

38-inch Smart TV

General

Spanish

English

TV in lobby

Smoke-free property

Guest Services

Outdoor pool

Luggage storage

Daily housekeeping

Front desk (limited hours)

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Outdoors

Outdoor furniture

Garden

Pool sun loungers

Furnished balcony or patio

Yard

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 9:00 pm early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome.

Payment Policy

Early check-in is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 9831019907 safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jessica

Apr 10, 2025 07:04:02 PM

Review Score: 10

Summary: This place was Fantastic! We were blown away what a peaceful oasis in the perfect location walking distance to amazing restaurants and the center as well as the lagoon.The amazing staff stood out made the experience so memorable. The hotel felt very safe The rooms are clean and very comfortable! My husband loved the coffee maker and coffee they provided. The bathroom were large spa like feel with hot water and good water pressure. Your large sliding doors lead out to a patio to sit and enjoy the peace and quiet. At night it lights up beautifully as well. My husband and I are already planning our next stay here.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Studio Suite Room Size: m² 2 Queen Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Coffee/tea maker, Garden view, Bed count minimum 2, Bed count maximum 2
Junior Double or Twin Room Room Size: m² 2 Queen Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Coffee/tea maker, Garden view, Bed count minimum 2, Bed count maximum 2
Superior Studio Suite Room Size: m² 2 King Bed and Twin Sofa Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Coffee/tea maker, Garden view, Bed count minimum 2, Bed count maximum 2
Junior Double Room Room Size: m² 1 King Bed 1 Twin Sofa Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Coffee/tea maker, Garden view, Hand-held showerhead, Bed count minimum 1, Bed count maximum 1