Holiday Inn Acapulco La Isla by IHG | Hotel in Acapulco

| 9.1 (255 Reviews) | Pet Friendly 10 Bathrooms 33 Guests

La Poza Hotel | Holiday Inn Acapulco La Isla by IHG

Hotel in La Poza, Acapulco

Holiday In Acapulco La Isla has a privileged location only 4 minutes' drive from Acapulco International Airport and from popular La Isla Shopping Mall. Revolcadero Beach and Bonfil Beach are only 1.9 mi away, surrounding the premises. The accommodations have special design to enable the disabled easy access. The amenities available include a hairdryer, free toiletries and a coffee maker. Ironing appliances and a safe are also included. Holiday Inn also offers its guests high-speed WiFi access, a business center, gym, and an exclusive pool surrounded by the tropical gardens. Meeting and banquet rooms are also featured. Free shuttle transportation is available every hour at Holiday Inn. The one way transportation will take guests to the Estrella de Oro Diamante Bus Station, the public beaches within the Diamante District or the beach club, previous reservation in the property's front desk. Acapulco's Convention Center and Costera Miguel Alemán Avenue, where bars and night life may be enjoyed, are 6.2 mi away.

Holiday Inn Acapulco La Isla by IHG is located in Acapulco.

This 73 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Business Services, Pool, and several others. This is a 4 star rated property and has over 255 reviews with the average score of 9.1 . Coming to Acapulco and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 73 Bedrooms Hotel if you want to learn more about this place in Acapulco. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn Acapulco La Isla by IHG in Acapulco is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn Acapulco La Isla by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Fruit

Kid-friendly buffet

Wine/Champagne

Breakfast in the room

Special diet meals (on request)

Restaurant

Coffee house on site

Snack bar

Kids' meals

Parking

Parking

Parking on site

Accessible parking

Free parking

Private Parking

Accessibility

Raised toilet

Wheelchair accessible

Auditory guidance

Visual aids (tactile signs)

Lowered sink

Bathroom emergency cord

Visual aids (Braille)

Toilet with grab rails

Activities

Public Bath

Fitness

Fitness center

General

Air conditioning

Facilities for disabled guests

Designated smoking area

Elevator

Non-smoking rooms

Safe

Pet friendly

Family rooms

Wifi in all areas

Smoke-free property

Guest Services

Shuttle service

Vending machine (drinks)

24-hour front desk

Business center

Concierge

Babysitting/Child services

Shuttle service (additional charge)

Meeting/Banquet facilities

Tour desk

Room service

Fax/Photocopying

Airport shuttle

Valet parking

Baggage storage

ATM on site

Packed lunches

Suit press

Airport shuttle (free)

Currency exchange

Express check-in/out

Vending machine (snacks)

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Terrace

Outdoor furniture

Outdoor pool

Outdoor pool (year-round)

Garden

Sun deck

Security/Safety

Smoke alarms

Fire extinguishers

Key card access

Key access

CCTV outside property

Security alarm

24-hour security

CCTV in common areas

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Physical distancing in dining areas

Food can be delivered to guest accommodation

Breakfast to-go containers

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Access to healthcare professionals

First aid kits available

Process in place to check health of guests

Face masks for guests available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Physical distancing rules followed

Mobile app for room service

Contactless check-in/out

Spa

Swimming pool

Kids' pool

Beach chairs/Loungers

Beach umbrellas

Transportation/Shuttle

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Partially refundable

Payment Policy

Credit card required

Pet Policy

Pets are allowed upon request and charges may apply.

Please note that the free shuttle service is available hourly upon request and should be arranged at the front desk. the transport can take guests to the estrella de oro diamante bus station, to the diamante district beaches and the beach club, please note that the breakfast included in certain rates it is only for adults. breakfast for children must be paid separately.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.44

Location:

8.68

Staff:

9.21

Facilities:

8.76

Comfort:

9.24

Cleanliness:

9.27

Silvia

Apr 29, 2026 07:00:00 AM

Review Score: 10

Mexico

Reviewer Type: Extended Group

Travel Purpose: business

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room Room Type: Double Room Size: 26 m² 2 Queen bed(s) Bed 1 King bed(s) Bed	Bathroom Toilet, Shower, Private bathroom, Free toiletries, Toothbrush, Shampoo, Towels/Sheets (extra fee), Hairdryer, Shower cap, Toilet paper, Body soap, Towels, Bathtub or shower General Air conditioning, Ironing facilities, Smoke Alarm, Carbon monoxide detector, Key card access, Tile/Marble floor, Safe, Iron, Laptop safe Media & Technology Radio, Telephone, Mobile hotspot device, Satellite channels, Pay-per-view channels, Flat-screen TV, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Coffee machine Room amenities Clothes rack, Non-feather pillow, Socket near the bed, Hypoallergenic pillow Pool and Spa Pool towels Food & Drink Bottle of water Accessibility Accessible by elevator Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Standard King Room Room Type: Double Room Size: 26 m² 1 King bed(s) Bed	Bathroom Toilet, Shower, Private bathroom, Free toiletries, Toothbrush, Shampoo, Towels/Sheets (extra fee), Hairdryer, Shower cap, Toilet paper, Body soap, Towels, Bathtub or shower General Air conditioning, Ironing facilities, Smoke Alarm, Carbon monoxide detector, Key card access, Tile/Marble floor, Safe, Iron, Laptop safe Media & Technology Radio, Telephone, Mobile hotspot device, Satellite channels, Pay-per-view channels, Flat-screen TV, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Linens, Alarm clock, Childrens' cribs, Wardrobe or closet Kitchen Coffee machine Room amenities Clothes rack, Socket near the bed, Fold-up bed, Non-feather pillow, Hypoallergenic pillow Pool and Spa Pool towels Food & Drink Bottle of water Accessibility Accessible by elevator Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Standard King Room with Balcony Room Type: Double Room Size: 26 m² 1 King bed(s) Bed	Bathroom Toilet, Shower, Private bathroom, Free toiletries, Toothbrush, Shampoo, Towels/Sheets (extra fee), Hairdryer, Shower cap, Toilet paper, Body soap, Towels, Bathtub or shower General Air conditioning, Ironing facilities, Smoke Alarm, Carbon monoxide detector, Key card access, Tile/Marble floor, Safe, Iron, Laptop safe Media & Technology Radio, Telephone, Mobile hotspot device, Satellite channels, Pay-per-view channels, Flat-screen TV, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Linens, Alarm clock, Childrens' cribs, Wardrobe or closet Kitchen Coffee machine Outdoors Terrace Room amenities Clothes rack, Socket near the bed, Fold-up bed, Non-feather pillow, Hypoallergenic pillow Pool and Spa Pool towels Food & Drink Bottle of water Accessibility Accessible by elevator Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Standard Queen Room with Two Queen Beds and Balcony Room Type: Double Room Size: 26 m² 2 Queen bed(s) Bed	Bathroom Toilet, Shower, Private bathroom, Free toiletries, Toothbrush, Shampoo, Towels/Sheets (extra fee), Hairdryer, Shower cap, Toilet paper, Body soap, Towels, Bathtub or shower General Air conditioning, Ironing facilities, Smoke Alarm, Carbon monoxide detector, Key card access, Tile/Marble floor, Safe, Iron, Laptop safe Media & Technology Radio, Telephone, Mobile hotspot device, Satellite channels, Pay-per-view channels, Flat-screen TV, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Outdoors Terrace, Balcony Living Area Desk Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Coffee machine Room amenities Clothes rack, Non-feather pillow, Socket near the bed, Hypoallergenic pillow Accessibility Toilet with grab rails, Accessible by elevator Pool and Spa Pool towels Food & Drink Bottle of water Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Standard Room with Two Queen Beds Room Type: Double Room Size: 26 m² 2 Queen bed(s) Bed	Bathroom Toilet, Shower, Private bathroom, Free toiletries, Toothbrush, Shampoo, Towels/Sheets (extra fee), Hairdryer, Shower cap, Toilet paper, Body soap, Towels, Bathtub or shower General Air conditioning, Ironing facilities, Smoke Alarm, Carbon monoxide detector, Key card access, Tile/Marble floor, Safe, Iron, Laptop safe Media & Technology Radio, Telephone, Mobile hotspot device, Satellite channels, Pay-per-view channels, Flat-screen TV, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Coffee machine Accessibility Roll-in shower, Entire unit wheelchair accessible, Shower chair, Accessible by elevator Room amenities Clothes rack, Non-feather pillow, Socket near the bed, Hypoallergenic pillow Pool and Spa Pool towels Food & Drink Bottle of water Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Standard Queen Room - Accessible Room Type: Double Room Size: 26 m² 2 Queen bed(s) Bed	Bathroom Toilet, Shower, Private bathroom, Free toiletries, Toothbrush, Shampoo, Towels/Sheets (extra fee), Hairdryer, Shower cap, Toilet paper, Body soap, Towels, Bathtub or shower General Air conditioning, Ironing facilities, Smoke Alarm, Carbon monoxide detector, Key card access, Tile/Marble floor, Safe, Iron, Laptop safe Media & Technology Radio, Telephone, Mobile hotspot device, Satellite channels, Pay-per-view channels, Flat-screen TV, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Coffee machine Room amenities Clothes rack, Non-feather pillow, Socket near the bed, Hypoallergenic pillow Pool and Spa Pool towels Food & Drink Bottle of water Accessibility Accessible by elevator Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
King Suite Room Type: Suite Room Size: 30 m² 1 King bed(s) Bed 1 Sofa bed Bed	Bathroom Toilet, Shower, Private bathroom, Free toiletries, Toothbrush, Shampoo, Towels/Sheets (extra fee), Hairdryer, Shower cap, Toilet paper, Body soap, Towels, Bathtub or shower General Air conditioning, Ironing facilities, Smoke Alarm, Carbon monoxide detector, Key card access, Tile/Marble floor, Safe, Iron, Laptop safe Media & Technology Radio, Telephone, Mobile hotspot device, Satellite channels, Pay-per-view channels, Flat-screen TV, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Sofa, Sitting area, Desk Bedroom Linens, Alarm clock, Childrens' cribs, Wardrobe or closet Kitchen Coffee machine Room amenities Clothes rack, Socket near the bed, Non-feather pillow, Fold-up bed, Sofa bed, Hypoallergenic pillow Pool and Spa Pool towels Food & Drink Bottle of water Accessibility Accessible by elevator Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Standard King Room - Top Floor Room Type: Double Room Size: 26 m² 1 King bed(s) Bed	Bathroom Toilet, Shower, Private bathroom, Free toiletries, Toothbrush, Shampoo, Towels/Sheets (extra fee), Hairdryer, Shower cap, Toilet paper, Body soap, Towels, Bathtub or shower General Air conditioning, Ironing facilities, Smoke Alarm, Carbon monoxide detector, Key card access, Tile/Marble floor, Safe, Iron, Laptop safe Media & Technology Radio, Telephone, Mobile hotspot device, Satellite channels, Pay-per-view channels, Flat-screen TV, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Linens, Alarm clock, Childrens' cribs, Wardrobe or closet Kitchen Coffee machine Room amenities Clothes rack, Non-feather pillow, Socket near the bed, Hypoallergenic pillow Pool and Spa Pool towels Food & Drink Bottle of water Accessibility Accessible by elevator Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Standard Queen Room with Two Queen Beds - Pet Friendly Room Type: Double Room Size: 26 m² 2 Queen bed(s) Bed	Bathroom Toilet, Shower, Private bathroom, Free toiletries, Toothbrush, Shampoo, Towels/Sheets (extra fee), Hairdryer, Shower cap, Toilet paper, Body soap, Towels, Bathtub or shower General Air conditioning, Ironing facilities, Smoke Alarm, Carbon monoxide detector, Key card access, Tile/Marble floor, Safe, Iron, Laptop safe Media & Technology Radio, Telephone, Mobile hotspot device, Satellite channels, Pay-per-view channels, Flat-screen TV, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Coffee machine Room amenities Clothes rack, Non-feather pillow, Socket near the bed, Hypoallergenic pillow Pool and Spa Pool towels Food & Drink Bottle of water Accessibility Accessible by elevator Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Standard Queen Room with Two Queen Beds - Top Floor Room Type: Double Room Size: 26 m² 2 Queen bed(s) Bed	Bathroom Toilet, Shower, Private bathroom, Free toiletries, Toothbrush, Shampoo, Towels/Sheets (extra fee), Hairdryer, Shower cap, Toilet paper, Body soap, Towels, Bathtub or shower General Air conditioning, Ironing facilities, Smoke Alarm, Carbon monoxide detector, Key card access, Tile/Marble floor, Safe, Iron, Laptop safe Media & Technology Radio, Telephone, Mobile hotspot device, Satellite channels, Pay-per-view channels, Flat-screen TV, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Coffee machine Room amenities Clothes rack, Non-feather pillow, Socket near the bed, Hypoallergenic pillow Pool and Spa Pool towels Food & Drink Bottle of water Accessibility Accessible by elevator Safety features Air purifiers Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

FAQ's

Is this La Poza hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at La Poza hotel?

Check-in time for La Poza hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the La Poza hotel have a swimming pool?

Yes, this La Poza hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in La Poza hotel?

Best-rates for the La Poza hotel starts from $112 per night with includes View, Bar, Internet, Kitchen, Laundry, Air Conditioner, Wheelchair Accessible, Ocean View, Accessibility, Toiletries, Guest Services, Child Friendly, Pet Friendly, Wellness Facilities, Restaurant, Breakfast, Security/Safety, Business Services, Pool, Balcony/Terrace, Oceanfront, Transportation/Shuttle, Entertainment, Parking, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is La Poza hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the La Poza hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the La Poza hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the La Poza hotel?

Based on the information reported by the owner or manager, the La Poza hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for La Poza hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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