Holiday Inn Acapulco La Isla by IHG | Hotel in Acapulco

| 9.2 (758 Reviews) |  1 Bathroom
La Poza Hotel | Holiday Inn Acapulco La Isla by IHG

Hotel in La Poza, Acapulco

An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Holiday Inn Acapulco La Isla by IHG offers 101 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Acapulco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Free toiletries
  • Towels
  • Private bathroom
Bedroom
  • Premium bedding
  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Free local calls
  • Mobile key entry
  • Safe
  • Guidebooks/recommendations
  • Desk
  • Connecting rooms available
  • Local maps
  • Soundproofing
  • Restaurant dining guide
  • Electrical adapters/chargers
Breakfast
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 380 for adults and MXN 195 for children
  • Room service available
  • Coffee/tea maker
  • Free bottled water
Parking
  • Free beach shuttle
  • Free self parking on site
  • Drop-off airport shuttle (surcharge) from 7:00 AM - 10:00 PM
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
Accessibility
  • Handrails in stairways
  • Wheelchair-accessible van parking
  • Wheelchairs available on site
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path of travel
  • Well-lit path to entrance
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible parking
  • Elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Handrails in hallways
  • Stair-free path to entrance
  • Wheelchair-accessible restaurant
  • Braille signage
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Accessible airport shuttle
  • Pool access ramp on site
  • Wheelchair-accessible concierge desk
  • Visual alarms in hallways
Activities
  • Health/beauty spa
  • Fitness center
  • Children's pool
  • Outdoor pool
Entertainment
  • Premium channels
  • Cable channels
  • TV
General
  • Computer station
  • Business center
  • Coworking space
  • Conference center
  • Meeting rooms - 5
  • Banquet hall
  • Water dispenser
  • Vending machine
  • Front-desk safe
  • Gift shop/newsstand
  • ATM/banking services
  • Ballroom
  • Reception hall
  • Elevator
  • Spanish
  • English
  • Couples dining
  • Romance packages available
  • Communal living room
  • Designated smoking areas
Guest Services
  • Pool gate
  • Children's pool
  • Outdoor pool
  • Soundproofed rooms
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Dry cleaning service
  • Laundry facilities
  • Porter/bellhop
  • Wedding services
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
  • Terrace
  • Garden

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 11:00 am contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. cribs (infant beds) are available for mxn 250.00 per night.
Payment Policy
Fee for buffet breakfast: approximately mxn 380 for adults and mxn 195 for children airport shuttle fee: mxn 400 per vehicle (maximum occupancy 11) pet fee: mxn 800.00 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) crib (infant bed) fee: mxn 250.00 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 20 lbs per pet) pets allowed for an extra charge of mxn 800.00 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Danny
Mar 7, 2026 08:53:39 AM
Review Score:   6
Summary: Ok
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 1 King Bed
Room Size: 86 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Rollaway/extra beds (free), Square meters - 8, Number of bedrooms - 1, Square feet - 86, Wardrobe or closet, Pets not allowed, Cribs/infant beds (surcharge), Ping - 2.42, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Standard Room, 1 King Bed, Balcony
Room Size: 86 square feet m2
1 King Bed
Standard Room, 1 King Bed, Balcony

General

Number of bedrooms - 1, Pets not allowed, Cribs/infant beds (surcharge), Extra bed count 1, Number of bathrooms - 1, Balcony or patio, Rollaway/extra beds (free), Square meters - 8, Square feet - 86, Wardrobe or closet, Balcony, Ping - 2.42, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 King Bed
Room Size: 108 square feet m2
1 King Bed
Suite, 1 King Bed

General

Square feet - 108, Number of bedrooms - 1, Sofa bed, Pets not allowed, Cribs/infant beds (surcharge), Extra bed count 2, Square meters - 10, Rollaway/extra beds (free), Ping - 3.04, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, City view
Standard Room, 2 Queen Beds (Pet Friendly)
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds (Pet Friendly)

General

Pet-friendly room, No cribs (infant beds), Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds
Room Size: 86 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds

General

Wheelchair-width doorways, Number of bedrooms - 1, Pets not allowed, Wheelchair accessible, Lowered locks/deadbolt, Lowered peephole/view port in door, Square meters - 8, No cribs (infant beds), Square feet - 86, Wardrobe or closet, Ping - 2.42, Bed count minimum 2, City view, Bed count maximum 2
Standard Room
Room Size: m2
1 Twin Bed
Standard Room

General

Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Wardrobe or closet, Room and bed type depend on availability check-in, Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Balcony
Room Size: 86 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Balcony

General

Balcony or patio, Square meters - 8, Number of bedrooms - 1, Square feet - 86, Wardrobe or closet, Pets not allowed, Ping - 2, Balcony, Bed count minimum 2, City view, Bed count maximum 2
Standard Room, 1 King Bed (Top Floor)
Room Size: m2
1 King Bed
Standard Room, 1 King Bed (Top Floor)

General

No cribs (infant beds), Number of bedrooms - 1, Wardrobe or closet, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Accessible
Room Size: 86 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Accessible

General

Wheelchair-width doorways, Number of bedrooms - 1, Lever door handles, Room and bed type depend on availability check-in, Transfer shower, Grab bar - in bathtub, Grab bar - near toilet, Lowered locks/deadbolt, Low-height bed, Square feet - 86, Wheelchair-accessible bathroom vanity, Bathroom emergency pull cord, Wardrobe or closet, Ping - 2.42, Bed count minimum 2, Grab bar - in shower, Low-height counters/sink, Low-height desk, Raised toilet seat, Pets not allowed, Hand-held showerhead, Wheelchair accessible, Number of bathrooms - 1, Accessible bathtub, Lowered peephole/view port in door, Portable shower seat, Square meters - 8, City view, Bed count maximum 2
Standard Room, 2 Queen Beds (Top Floor)
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds (Top Floor)

General

No cribs (infant beds), Number of bedrooms - 1, Wardrobe or closet, Pets not allowed, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this La Poza hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the La Poza hotel have a swimming pool?

Yes, this La Poza hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in La Poza hotel?

Best-rates for the La Poza hotel starts from $129 per night with includes Wellness Facilities, Guest Services, Breakfast, Kitchen, Air Conditioner, Parking, Designated Smoking Area, Transportation/Shuttle, Bedding/Linens, Bar, Child Friendly, Internet, TV, View, Wheelchair Accessible, Restaurant, Toiletries, Pool, Laundry, Ocean View, Balcony/Terrace, Accessibility, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is La Poza hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the La Poza hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the La Poza hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the La Poza hotel?

Based on the information reported by the owner or manager, the La Poza hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for La Poza hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD129
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