Is this Hotel Lagoon pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Lagoon have a swimming pool?

Yes, this Hotel Lagoon has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Lagoon?

Best-rates for the Hotel Lagoon starts from $44 per night with includes Internet, Laundry, Guest Services, Child Friendly, Pool, TV, Balcony/Terrace, Designated Smoking Area, Restaurant, Kitchen, Entertainment, Air Conditioner, Parking, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Lagoon a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Lagoon wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Lagoon has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Lagoon?

Based on the information reported by the owner or manager, the Hotel Lagoon indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Lagoon?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Lagoon are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Lagoon | Hotel in Santa Elena

Name: Hotel Lagoon
Address: Santa Elena, QROO, Mexico, MX
Price range: Prices for upcoming dates start at $44 per night
Rating: 7.6

| 7.6 (38 Reviews) | 1 Bathroom

Hotel in Santa Elena

Hotel in Santa Elena with a 24-hour front desk and an outdoor pool
Along with an outdoor pool, this hotel has a restaurant and coffee/tea in a common area. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Lagoon offers 12 air-conditioned accommodations with complimentary bottled water. Each accommodation is individually furnished and decorated. Satellite television is provided.

Bathrooms include showers. This Santa Elena hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Bedding/Linens

Restaurant

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Private bathroom

Shampoo

Soap

Shower

Towels

Bedroom

Air conditioning

Bed sheets

Individually decorated

Window screens

Individually furnished

Breakfast

Coffee/tea in common area(s)

1 restaurant

Free daily reception

Free bottled water

Electric kettle

Parking

Free self parking on site

Free 24-hour offsite parking within 16 ft

Wheelchair-accessible parking available

Accessibility

Wheelchair accessible (may have limitations)

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Activities

Outdoor pool

Entertainment

32-inch TV

Satellite channels

General

Free newspapers in lobby

English

Spanish

Romance packages available

Designated smoking areas

Guest Services

Laundry facilities

Outdoor pool

Luggage storage

Tour/ticket assistance

Laundry facilities

Dry cleaning service

Daily housekeeping

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Outdoor furniture

Terrace

Pool sun loungers

Garden

Picnic area

Yard

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 4:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome.

Payment Policy

Pet deposit: mxn 200 per night pet fee: mxn 200 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 66 lbs per pet) pets allowed for an extra charge of mxn 200 per pet, per night, plus a deposit of mxn 200 per night service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

James S

Dec 4, 2024 09:25:23 PM

Review Score: 8

Summary: A great place to stay as you travel to or from Belize: very close to the border. We stayed two nights. Enjoyed the view of a lagoon, swam in the small pool, visited Chetumal and a couple of other nearby communities that face lagoons. Excellent breakfast!

See All Reviews

Room Arrangement

Room Info	Facilities
Family Quadruple Room, Garden View Room Size: m² 2 Queen Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Garden view, Bed count minimum 2, Bed count maximum 2
Family Quadruple Room, Lagoon View Room Size: m² 2 Queen Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Lagoon view, No cribs (infant beds), Pets not allowed, Bed count minimum 2, Bed count maximum 2
Habitación Sencilla, 1 cama matrimonial, vista al jardín Room Size: m² 1 Queen Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Room and bed type depend on availability check-in, Pets not allowed, Courtyard view, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1