Is this Maroma resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Maroma resort?

Check-in time for Maroma resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Maroma resort have a swimming pool?

Yes, this Maroma resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Maroma resort?

Best-rates for the Maroma resort starts from $491 per night with includes Ocean View, Restaurant, Guest Services, Eco Friendly, Kitchen, Parking, TV, Wheelchair Accessible, Entertainment, Barbecue/Outdoor Cooking, Business Services, Sports/Activities, Bedding/Linens, Balcony/Terrace, Wellness Facilities, Internet, Laundry, Air Conditioner, Pool, View, Bar, Toiletries, Hot Tub, Designated Smoking Area, Accessibility, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Maroma resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Maroma resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Maroma resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Maroma resort?

Based on the information reported by the owner or manager, the Maroma resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Maroma resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Maroma resort are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive | Resort in Playa del Carmen

| 9.6 (1306 Reviews) | 1 Bathroom

Maroma Resort | Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

Resort in Maroma, Playa del Carmen

Adults-only beachfront property with 2 outdoor pools
Catch some rays on Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive offers 410 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. 42-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a health club are featured at the property. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Eco Friendly

Barbecue/Outdoor Cooking

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Separate bathtub and shower

Bathrobes

Hair dryer

Soap

Toilet paper

Private bathroom

Shampoo

Free toiletries

Towels

Jetted bathtub

Bedroom

Air conditioning

Blackout drapes/curtains

Bed sheets

Ceiling fan

Iron/ironing board

Turndown service

Phone

Water-efficient toilets only

Water-efficient showers only

Separate sitting area

Safe

Eco-friendly cleaning products used

Desk

Energy-saving switches

LED light bulbs

Access via exterior corridors

Slippers

Breakfast

Coffee/tea in common area(s)

8 restaurants and 1 coffee shop/cafe

24-hour room service

8 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

Free bottled water

Coffee/tea maker

Free minibar

Parking

Free self parking on site

Free valet parking on site

Accessibility

Elevator door width (inches): 35

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Activities

Fishing

Swimming

Scuba diving

Golfing

Shopping

Evening entertainment

Sailing

Fitness center

Yoga classes

Ecotours

Full-service spa

Outdoor tennis court

Steam room

Tennis

Nightclub

Lifeguards on site

Archery

Hot tub

Sauna

Snorkeling

Kayaking

Billiards/pool table

Concerts/live shows

Mini golf

Motorized watercraft

Bicycle tour information

2 outdoor pools

Volleyball

Entertainment

Cable channels

42-inch LED TV

General

Conference center (7752 square feet of space)

Meeting rooms

Business center

Ballroom

ATM/banking services

Banquet hall

Elevator

Gift shop/newsstand

Water dispenser

English

Spanish

Books

Comprehensive recycling policy

Couples dining

Romance packages available

Locally-owned & organized tours & activities

Games

Vegetarian dining options

At least 80% lighting from LEDs

Designated smoking areas

Mosquito nets

Vegan dining options

Humane treatment of captive wild animals

Beach towels

Local artist showcase

Local culture & ecosystem education

Comprehensive food waste policy

Music library

Guest Services

Laundry facilities

Mini golf

Snack bar/deli

2 outdoor pools

Laundry facilities

24-hour front desk

Daily housekeeping

Turndown service

Concierge services

Tour/ticket assistance

Hair salon

Multilingual staff

Porter/bellhop

Wedding services

Luggage storage

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

BBQ grill(s)

Firepit

Terrace

Lifeguards on site

Private beachfront location

Garden

Outdoor furniture

Outdoor entertainment area

Beach loungers

Pool umbrellas

Pool sun loungers

Pool cabanas (surcharge)

Furnished balcony

Spa

Massage - Swedish

Steam room

Body wraps

Reflexology

Sauna

Aromatherapy

Facials

Hydrotherapy

Massage - sports

Massage - deep-tissue

Body scrubs

Couples treatment room(s)

Spa open daily

16 treatment rooms

Massage/treatment rooms

Manicures and pedicures

Body treatments

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Courtney

Jun 27, 2025 09:47:17 PM

Review Score: 8

Summary: The hotel is wonderful, the service was exceptional, and the rooms were so relaxing. My only complaint was the room service food was not very good. Very hit or miss and limited menu options. 50/50 shot of decent food.

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite Tropical View King Room Size: 623 square feet m² 1 King Bed	General Square feet - 623, Ping - 17.51, Number of living rooms 0, Number of bedrooms - 1, Garden view, Square meters - 58, Bed count minimum 1, Bed count maximum 1
Junior Suite Partial Ocean View 2 Double Beds Room Size: 623 square feet m² 2 Double Beds	General Square feet - 623, Number of living rooms 0, Number of bedrooms - 1, Ping - 18, Partial ocean view, Square meters - 58, Bed count minimum 2, Bed count maximum 2
Preferred Club Junior Suite Ocean View 2 Double Beds Room Size: 623 square feet m² 2 Double Beds	General Square feet - 623, Number of living rooms 0, Number of bedrooms - 1, Ping - 18, Pillow menu, Square meters - 58, Ocean view, Toothbrush and toothpaste available, Bed count minimum 2, Bed count maximum 2
Junior Suite Ocean View King Room Size: 623 square feet m² 1 King Bed	General Square feet - 623, Ping - 17.51, Number of living rooms 0, Number of bedrooms - 1, Square meters - 58, Bed count minimum 1, Ocean view, Bed count maximum 1
Preferred Club Honeymoon Suite King Room Size: 1249 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Square meters - 116, Square feet - 1249, Pillow menu, Ping - 35.1, Bed count minimum 1, Ocean view, Toothbrush and toothpaste available, Bed count maximum 1
Preferred Club Junior Suite Swimout Tropical View King Room Size: 623 square feet m² 1 King Bed	General Square feet - 623, Ping - 17.51, Number of living rooms 0, Number of bedrooms - 1, Garden view, Pillow menu, Square meters - 58, Bed count minimum 1, Toothbrush and toothpaste available, Bed count maximum 1
Preferred Club Ocean Front Swim Out Governor Suite Room Size: 1249 square feet m² 1 King Bed	General Number of bedrooms - 1, Square meters - 116, Square feet - 1249, Pillow menu, Ping - 35, Bed count minimum 1, Number of living rooms 1, Ocean view, Toothbrush and toothpaste available, Bed count maximum 1
Preferred Club Junior Suite Ocean View King Room Size: 623 square feet m² 1 King Bed	General Square feet - 623, Number of living rooms 0, Number of bedrooms - 1, Ping - 18, Pillow menu, Square meters - 58, Bed count minimum 1, Ocean view, Toothbrush and toothpaste available, Bed count maximum 1
Junior Suite Swim Out Tropical View King Room Size: 623 square feet m² 1 King Bed	General Square feet - 623, Ping - 17.51, Number of living rooms 0, Number of bedrooms - 1, Garden view, Square meters - 58, Bed count minimum 1, Bed count maximum 1
Presidential Suite Swim Out Room Size: 1873 square feet m² 1 King Bed	General Square meters - 174, Square feet - 1873, Number of bedrooms - 1, Pillow menu, Bed count minimum 1, Number of living rooms 1, Ocean view, Ping - 53, Toothbrush and toothpaste available, Bed count maximum 1
Junior Suite Ocean View 2 Double Beds Room Size: 623 square feet m² 2 Double Beds	General Square feet - 623, Ping - 17.51, Number of living rooms 0, Number of bedrooms - 1, Square meters - 58, Ocean view, Bed count minimum 2, Bed count maximum 2
Junior Suite Tropical View Double Room Size: 623 square feet m² 2 Double Beds	General Square feet - 623, Ping - 17.51, Number of living rooms 0, Number of bedrooms - 1, Garden view, Square meters - 58, Bed count minimum 2, Bed count maximum 2
Junior Suite Partial Ocean View King Room Size: 623 square feet m² 1 King Bed	General Square feet - 623, Ping - 17.51, Number of living rooms 0, Number of bedrooms - 1, Partial ocean view, Square meters - 58, Bed count minimum 1, Bed count maximum 1
Preferred Club Junior Suite Ocean Front King Room Size: 602 square feet m² 1 King Bed	General Square feet - 602, Number of living rooms 0, Ping - 16, Number of bedrooms - 1, Pillow menu, Bed count minimum 1, Square meters - 56, Ocean view, Toothbrush and toothpaste available, Bed count maximum 1