Hard Rock Hotel Riviera Maya - All Inclusive | Resort in Puerto Aventuras
Resort in Puerto Aventuras
Located in Puerto Aventuras, 13 miles from ADO International Bus Station, Hard Rock Hotel Riviera Maya - All Inclusive provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Among the various facilities are a garden, a private beach area, as well as a shared lounge. The property has a 24-hour front desk, airport transportation, a kids' club and free WiFi. A buffet, continental or American breakfast is served at the property. At the resort you'll find a restaurant serving American, Brazilian and Japanese cuisine. Vegetarian, vegan and gluten-free options can also be requested. Hard Rock Hotel Riviera Maya - All Inclusive has a terrace. Playa del Carmen Maritime Terminal is 14 miles from the accommodation, while Tulum Archeological Site is 28 miles away. Cozumel International Airport is 22 miles from the property.
Hard Rock Hotel Riviera Maya - All Inclusive is located in Puerto Aventuras.
This 1121 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Beach, Ocean View, Business Services, and several others. This is a 5 star rated property and has over 190 reviews with the average score of 7.9 . Coming to Puerto Aventuras and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.
You can check the reviews and description of this 1121 Bedrooms Resort if you want to learn more about this place in Puerto Aventuras. These details are authentic, as they are provided by our partner, booking.com.
This Hard Rock Hotel Riviera Maya - All Inclusive in Puerto Aventuras is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hard Rock Hotel Riviera Maya - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.
Amenities
Facility Overview
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Bar
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Restaurant
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Snack bar
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Parking on site
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Private Parking
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Accessible parking
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Parking
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Free parking
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Makeup services
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Spa facilities
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Tennis court
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Canoeing
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Fitness
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Manicure
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Water park
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Entertainment staff
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Body scrub
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Beachfront
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Private beach area
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Kids' club
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Fitness center
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Waxing services
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Pedicure
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Body treatments
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Fitness classes
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Snorkeling
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Hair coloring
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Nightclub/DJ
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Evening entertainment
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Sauna
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Hot tub/Jacuzzi
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Facial treatments
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Karaoke
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Hair treatments
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Locker rooms
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Beach
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Light therapy
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Spa/Wellness packages
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Spa lounge/Relaxation area
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Massage
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Haircut
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Hairstyling
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Yoga classes
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Beauty services
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Spa
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Body wrap
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Elevator
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Hypoallergenic room available
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Convenience store on site
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Chapel/Shrine
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Pet friendly
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Family rooms
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Air conditioning
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Smoke-free property
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Safe
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Non-smoking rooms
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Hair/Beauty salon
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Baggage storage
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Airport shuttle (additional charge)
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Airport shuttle
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Business center
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Shared lounge/TV area
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Valet parking
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Tour desk
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Concierge
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24-hour front desk
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Daily housekeeping
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Pet bowls
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Express check-in/out
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ATM on site
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Babysitting/Child services
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Meeting/Banquet facilities
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Room service
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Free Wifi
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Internet
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Wifi
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Garden
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Outdoor pool (year-round)
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Outdoor pool
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Terrace
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Use of cleaning chemicals that are effective against coronavirus
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Guest accommodation disinfected between stays
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Guest accommodation sealed after cleaning
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Physical distancing in dining areas
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Food can be delivered to guest accommodation
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Breakfast to-go containers
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Delivered food covered securely
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All plates, cutlery, glasses, and other tableware sanitized
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Process in place to check health of guests
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Access to healthcare professionals
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First aid kits available
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Face masks for guests available
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Staff follow all safety protocols as directed by local authorities
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Hand sanitizer in guest accommodation and common areas
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Screens or physical barriers between staff and guests in appropriate areas
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Physical distancing rules followed
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Cashless payment available
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Contactless check-in/out
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Swimming pool
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Pool bar
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Beach chairs/Loungers
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Kids' pool
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Pool with view
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Airport pickup
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Airport drop-off
Policies
When traveling with pets, please note that the property proposes an optional program at an extra charge of usd 150 per pet, per stay. it includes a pet memory foam bed and access to pet friendly areas where the leash is not required, only pets of less than 18 kg are permitted, and 2 pets maximum per room, reservations made through april 28, 2025, for travel until january 7th, 2026, are eligible to receive a $200 usd resort credit per night, per room. use it on select spa, golf, and luxury services. terms: a 35% fee applies. the credit is nonrefundable, nontransferable, and cannot be redeemed for cash. not combinable with other discounts or credits.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, guests under the age of 18 can only check in with a parent or official guardian, in the event of an early departure, the property will charge you the full amount for your stay.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Gold Deluxe Double Room
Room Type:
Double
Room Size:
45 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Toilet paper, Conditioner, ToiletGeneralKey card access, Laptop safe, Air conditioning, Smoke Alarm, Safe, Carbon monoxide detector, IronMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalconyServicesWake-up serviceBedroomLinens, Wardrobe or closet, Childrens' cribs, Alarm clockViewGarden viewKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesSocket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Diamond Deluxe King Room
Room Type:
Double
Room Size:
45 m2
|
ActivitiesHot tubBedroomChildrens' cribs |
|
Deluxe Family Room
Room Type:
Double
Room Size:
90 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Toilet paper, Conditioner, ToiletGeneralInterconnecting room(s) available, Key card access, Laptop safe, Air conditioning, Smoke Alarm, Safe, Carbon monoxide detector, IronMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalconyServicesWake-up serviceBedroomLinens, Wardrobe or closet, Childrens' cribs, Alarm clockViewGarden viewKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesSocket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe Platinum Sky Terrace King
Room Type:
Double
Room Size:
90 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Toilet paper, Conditioner, ToiletMedia & TechnologyTelephone, Flat-screen TV, TVActivitiesHot tubOutdoorsBalconyGeneralCarbon monoxide detector, Key card access, Laptop safe, Smoke AlarmServicesWake-up serviceBedroomLinens, Childrens' cribs, Alarm clockViewGarden viewKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Platinum Two-Bedroom Suite with Terrace
Room Type:
Double
Room Size:
480 m2
|
ActivitiesHot tubBedroomChildrens' cribs |
|
Gold Deluxe King Room
Room Type:
Triple
Room Size:
45 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Toilet paper, Conditioner, ToiletMedia & TechnologyTelephone, Flat-screen TV, TVActivitiesHot tubOutdoorsBalconyGeneralCarbon monoxide detector, Key card access, Laptop safe, Smoke AlarmServicesWake-up serviceBedroomLinens, Childrens' cribs, Alarm clockViewGarden viewKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe Platinum Partial Ocean View
Room Type:
Double
Room Size:
45 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Toilet paper, Conditioner, ToiletGeneralKey card access, Laptop safe, Air conditioning, Smoke Alarm, Safe, Carbon monoxide detector, IronMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalconyServicesWake-up serviceBedroomLinens, Wardrobe or closet, Childrens' cribs, Alarm clockViewSea viewKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesSocket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Rock Royalty Level - Deluxe Platinum with Two Double Beds
Room Type:
Double
Room Size:
45 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Toilet paper, Conditioner, ToiletMedia & TechnologyTelephone, Flat-screen TV, TVActivitiesHot tubOutdoorsBalconyGeneralCarbon monoxide detector, Key card access, Laptop safe, Smoke AlarmServicesWake-up serviceBedroomLinens, Childrens' cribs, Alarm clockKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Rock Suite Platinum
Room Type:
Suite
Room Size:
179 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Toilet paper, Conditioner, ToiletMedia & TechnologyTelephone, Flat-screen TV, TVActivitiesHot tubKitchenCoffee machine, Dining table, KitchenetteOutdoorsBalconyLiving AreaDining area, Sitting area, SofaGeneralInterconnecting room(s) available, Laptop safe, Smoke Alarm, Carbon monoxide detector, Key card accessServicesWake-up serviceBedroomLinens, Childrens' cribs, Alarm clockFood & DrinkBottle of waterRoom AmenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Deluxe Diamond King Room– Adults Only
Room Type:
Double
Room Size:
45 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Spa tub, Toilet paper, Conditioner, ToiletGeneralKey card access, Trash cans, Ironing facilities, Laptop safe, Air conditioning, Smoke Alarm, Safe, Carbon monoxide detector, IronMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalconyInternetWireless internetServicesWake-up serviceBedroomLinens, Wardrobe or closet, Alarm clockViewGarden viewKitchenCoffee machineRoom AmenitiesNon-feather pillow, Socket near the bed, Clothes rackPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Deluxe Gold with Two Double Beds – Adults Only
Room Type:
Double
Room Size:
45 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Spa tub, Toilet paper, Conditioner, ToiletGeneralKey card access, Trash cans, Ironing facilities, Laptop safe, Air conditioning, Smoke Alarm, Safe, Carbon monoxide detector, IronMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalconyInternetWireless internetServicesWake-up serviceBedroomLinens, Wardrobe or closet, Alarm clockViewGarden viewKitchenCoffee machineRoom AmenitiesNon-feather pillow, Socket near the bed, Clothes rackPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Deluxe Platinum Sky Terrace with King Bed – Adults Only
Room Type:
Suite
Room Size:
8 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Spa tub, Toilet paper, Conditioner, ToiletGeneralKey card access, Trash cans, Ironing facilities, Laptop safe, Air conditioning, Smoke Alarm, Safe, Carbon monoxide detector, IronMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalcony, TerraceInternetWireless internetServicesWake-up serviceBedroomLinens, Wardrobe or closet, Alarm clockViewGarden viewKitchenCoffee machineRoom AmenitiesNon-feather pillow, Socket near the bed, Clothes rackPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Rock Royalty Level Deluxe Platinum with King Bed – Adults Only
Room Type:
Suite
Room Size:
45 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Spa tub, Toilet paper, Conditioner, ToiletGeneralKey card access, Trash cans, Ironing facilities, Laptop safe, Air conditioning, Smoke Alarm, Safe, Carbon monoxide detector, IronMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalconyServicesWake-up serviceBedroomLinens, Wardrobe or closet, Alarm clockViewGarden view, Sea viewKitchenCoffee machineRoom AmenitiesNon-feather pillow, Socket near the bed, Clothes rackPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Rock Suite Platinum – Adults Only
Room Type:
Double
Room Size:
240 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Spa tub, Toilet paper, Conditioner, ToiletGeneralInterconnecting room(s) available, Key card access, Trash cans, Ironing facilities, Laptop safe, Air conditioning, Smoke Alarm, Safe, Carbon monoxide detector, IronMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubKitchenCoffee machine, Dining table, KitchenetteOutdoorsBalconyLiving AreaDining area, Sitting area, SofaInternetWireless internetServicesWake-up serviceBedroomLinens, Wardrobe or closet, Alarm clockViewGarden view, Sea viewRoom AmenitiesNon-feather pillow, Socket near the bed, Clothes rackPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven RRL Deluxe Platinum King Bed Adults Only
Room Type:
Double
Room Size:
45 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Spa tub, Toilet paper, Conditioner, ToiletGeneralKey card access, Trash cans, Ironing facilities, Laptop safe, Air conditioning, Smoke Alarm, Safe, Carbon monoxide detector, IronMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalconyInternetWireless internetServicesWake-up serviceBedroomLinens, Wardrobe or closet, Alarm clockViewGarden view, Sea viewKitchenCoffee machineRoom AmenitiesNon-feather pillow, Socket near the bed, Clothes rackPool and SpaPool towelsFood & DrinkBottle of waterLayoutWindowExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Heaven - Deluxe Gold King room
Room Type:
Double
Room Size:
45 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Toilet paper, Conditioner, ToiletMedia & TechnologyTelephone, Flat-screen TV, TVActivitiesHot tubOutdoorsBalconyGeneralCarbon monoxide detector, Key card access, Laptop safe, Smoke AlarmServicesWake-up serviceBedroomLinens, Alarm clockKitchenCoffee machineFood & DrinkBottle of waterRoom AmenitiesNon-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe King Room
Room Type:
Double
Room Size:
45 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Spa tub, Toilet paper, Conditioner, ToiletGeneralKey card access, Trash cans, Ironing facilities, Laptop safe, Air conditioning, Smoke Alarm, Safe, Carbon monoxide detector, IronMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalconyInternetWireless internetServicesWake-up serviceBedroomLinens, Wardrobe or closet, Alarm clockViewGarden viewKitchenCoffee machineRoom AmenitiesNon-feather pillow, Socket near the bed, Clothes rackPool and SpaPool towelsFood & DrinkBottle of waterExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe Suite
Room Type:
Suite
Room Size:
90 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Spa tub, Toilet paper, Conditioner, ToiletGeneralKey card access, Trash cans, Ironing facilities, Laptop safe, Air conditioning, Smoke Alarm, Safe, Carbon monoxide detector, IronMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubOutdoorsBalcony, TerraceInternetWireless internetServicesWake-up serviceBedroomLinens, Wardrobe or closet, Alarm clockViewGarden viewKitchenCoffee machineRoom AmenitiesNon-feather pillow, Socket near the bed, Clothes rackPool and SpaPool towelsFood & DrinkBottle of waterExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Double Room
Room Type:
Double
Room Size:
45 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Toilet paper, Conditioner, ToiletGeneralKey card access, Trash cans, Ironing facilities, Laptop safe, Air conditioning, Smoke Alarm, Safe, Carbon monoxide detector, IronMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVActivitiesHot tubInternetWireless internetServicesWake-up serviceBedroomLinens, Wardrobe or closet, Alarm clockViewGarden viewKitchenCoffee machineAccessibilityEntire unit located on ground floorRoom AmenitiesNon-feather pillow, Socket near the bed, Clothes rackPool and SpaPlunge Pool, Pool towelsFood & DrinkBottle of waterExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe King Room
Room Type:
Double
Room Size:
45 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Toilet paper, Conditioner, ToiletGeneralKey card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Safe, Carbon monoxide detector, IronMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVOutdoorsBalconyServicesWake-up serviceBedroomLinens, Wardrobe or closet, Childrens' cribs, Alarm clockViewGarden viewKitchenCoffee machinePool and SpaPool towelsFood & DrinkBottle of waterRoom AmenitiesSocket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Deluxe Double Room
Room Type:
Double
Room Size:
45 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Toilet paper, Conditioner, ToiletGeneralKey card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Safe, Carbon monoxide detector, IronMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVOutdoorsBalconyServicesWake-up serviceBedroomLinens, Wardrobe or closet, Childrens' cribs, Alarm clockViewGarden viewKitchenCoffee machinePool and SpaPool towelsFood & DrinkBottle of waterRoom AmenitiesSocket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Heaven Deluxe King Room
Room Type:
Double
Room Size:
45 m2
|
BathroomPrivate bathroom, Shampoo, Bathtub or shower, Free toiletries, Body soap, Towels, Hairdryer, Shower, Slippers, Toilet paper, Conditioner, ToiletGeneralKey card access, Trash cans, Laptop safe, Air conditioning, Smoke Alarm, Safe, Carbon monoxide detector, IronMedia & TechnologyTelephone, Flat-screen TV, iPod dock, TVOutdoorsBalconyServicesWake-up serviceBedroomLinens, Wardrobe or closet, Alarm clockViewGarden viewKitchenCoffee machinePool and SpaPool towelsFood & DrinkBottle of waterRoom AmenitiesSocket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |