Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive | Resort in Puerto Aventuras
Resort in Puerto Aventuras
Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive is an adults-only enclave within the Hard Rock Riviera Maya resort. Set on the beautiful beachfront, it features 4 fine restaurants, 4 bars, a nightclub with a grotto pool and 2 hot tubs, plus a fully equipped spa on site. The modern guestrooms feature a hot tub that fits 2 guests, rain shower and trademark toiletries. Guests can take guitar lessons while watching a teacher in the flat-screen TV. Coffee maker and a bottle of wine are also featured. Slippers and bathrobes are provided. The fine restaurants include a Spanish tapas bar, a French cuisine restaurant, an Italian restaurant and a cafeteria. The Heaven Bar offers a large selection of drinks and cocktails, previous entering the nightclub that features a live DJ playing. Rock Spa, the fully equipped wellness center, offers a unique service of massages utilizing amplified vibrations, pressure and patterns called 'Rhythm and Motion'. There are also several outdoor pools, terraces with sun loungers and a tranquil beach area to enjoy the Caribbean at the Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive.
Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive is located in Puerto Aventuras.
This 154 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Beach, Business Services, Pet Friendly, and several others. This is a 5 star rated property and has over 53 reviews with the average score of 8.3 . Coming to Puerto Aventuras and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.
You can check the reviews and description of this 154 Bedrooms Resort if you want to learn more about this place in Puerto Aventuras. These details are authentic, as they are provided by our partner, booking.com.
This Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive in Puerto Aventuras is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hard Rock Hotel Riviera Maya - Heaven Adults Only - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.
Amenities
Facility Overview
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Breakfast in the room
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Restaurant
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Fruit
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Wine/Champagne
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Bar
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Snack bar
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Private Parking
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Parking on site
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Free parking
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Parking
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Bingo
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Snorkeling
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Themed dinners
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Yoga classes
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Pool table
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Fitness center
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Fitness classes
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Sauna
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Game room
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Beach
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Beachfront
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Bowling
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Hot tub/Jacuzzi
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Spa facilities
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Massage
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Entertainment staff
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Tennis court
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Evening entertainment
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Nightclub/DJ
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Tennis equipment
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Live sports events (broadcast)
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Golf course (within 2 miles)
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Water park
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Private beach area
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Spa
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Live music/Performance
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Fitness
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Air conditioning
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Designated smoking area
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Chapel/Shrine
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Adults only
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Heating
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Convenience store on site
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Elevator
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Facilities for disabled guests
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Safe
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Wifi in all areas
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Soundproof rooms
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Non-smoking rooms
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Tour desk
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Room service
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Airport shuttle (additional charge)
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24-hour front desk
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Pet bowls
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ATM on site
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Meeting/Banquet facilities
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Business center
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Car rental
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Shuttle service
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Suit press
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Laundry
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Airport shuttle
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Shuttle service (additional charge)
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Baggage storage
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Fax/Photocopying
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Valet parking
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Babysitting/Child services
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Hair/Beauty salon
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Ironing service
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Daily housekeeping
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Internet
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Wifi
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Free Wifi
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Outdoor furniture
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Garden
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Outdoor pool (year-round)
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Outdoor pool
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Sun deck
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CCTV outside property
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Fire extinguishers
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Smoke alarms
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24-hour security
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CCTV in common areas
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Key card access
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Security alarm
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Use of cleaning chemicals that are effective against coronavirus
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Guest accommodation sealed after cleaning
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Guest accommodation disinfected between stays
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Food can be delivered to guest accommodation
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Physical distancing in dining areas
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Delivered food covered securely
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All plates, cutlery, glasses, and other tableware sanitized
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Face masks for guests available
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First aid kits available
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Hand sanitizer in guest accommodation and common areas
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Access to healthcare professionals
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Staff follow all safety protocols as directed by local authorities
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Process in place to check health of guests
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Physical distancing rules followed
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Screens or physical barriers between staff and guests in appropriate areas
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Cashless payment available
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Mobile app for room service
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Contactless check-in/out
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Infinity pool
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Pool bar
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Beach umbrellas
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Swimming pool
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Pool with view
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Beach chairs/Loungers
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Airport pickup
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Airport drop-off
Policies
Upon check-in photo identification and credit card are required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, infants from 0-3 years old are free, all children from 4 to 17 years old extra charges apply, when traveling with pets, please note that the property proposes an optional program at an extra charge of usd 150 per pet, per stay. it includes a pet memory foam bed and access to pet friendly areas where the leash is not required, only dogs and cats of less than 18 kg are permitted, and 2 pets maximum per room.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Gold Deluxe Double Room
Room Type:
Quad
Room Size:
45 m2
|
Food & DrinkMinibar, Bottle of waterBathroomToilet, Free toiletries, Shampoo, Shower cap, Slippers, Towels, Toothbrush, Shower, Hairdryer, Bathtub, Toilet paper, Bathtub or shower, Private bathroom, Conditioner, Body soapMedia & TechnologyFlat-screen TV, TV, Satellite channels, TelephoneGeneralSoundproof, Ironing facilities, Laptop safe, Smoke Alarm, Trash cans, Key card access, Iron, Air conditioning, Private entranceServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewGarden viewKitchenCoffee machineAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
|
Diamond Deluxe Double Room
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkMinibar, Bottle of waterBathroomToilet, Free toiletries, Shampoo, Shower cap, Slippers, Towels, Toothbrush, Shower, Hairdryer, Bathtub, Toilet paper, Bathtub or shower, Private bathroom, Conditioner, Body soapMedia & TechnologyFlat-screen TV, TV, Satellite channels, TelephoneGeneralSoundproof, Ironing facilities, Laptop safe, Smoke Alarm, Trash cans, Key card access, Iron, Air conditioning, Private entranceServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewGarden view, Sea viewKitchenCoffee machineAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
|
Platinum Deluxe Double Room with Terrace
Room Type:
Double
Room Size:
90 m2
|
Food & DrinkMinibar, Bottle of waterBathroomToilet, Free toiletries, Shampoo, Shower cap, Slippers, Towels, Toothbrush, Shower, Hairdryer, Bathtub, Toilet paper, Bathtub or shower, Private bathroom, Conditioner, Body soapMedia & TechnologyFlat-screen TV, TV, Satellite channels, TelephoneGeneralSoundproof, Ironing facilities, Laptop safe, Smoke Alarm, Trash cans, Key card access, Iron, Air conditioning, Private entranceServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsTerrace, BalconyBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewSea viewKitchenCoffee machineAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
|
Rock Royalty Level - Deluxe Platinum
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkMinibar, Bottle of waterBathroomToilet, Free toiletries, Shampoo, Shower cap, Slippers, Towels, Toothbrush, Shower, Hairdryer, Bathtub, Toilet paper, Bathtub or shower, Private bathroom, Conditioner, Body soapMedia & TechnologyFlat-screen TV, TV, Satellite channels, TelephoneGeneralSoundproof, Ironing facilities, Laptop safe, Smoke Alarm, Trash cans, Key card access, Iron, Air conditioning, Private entranceServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewGarden view, Sea viewKitchenCoffee machineAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
|
Gold Deluxe King Room - PURE
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkMinibar, Bottle of waterBathroomToilet, Free toiletries, Shampoo, Shower cap, Slippers, Towels, Toothbrush, Shower, Hairdryer, Bathtub, Toilet paper, Bathtub or shower, Private bathroom, Conditioner, Body soapMedia & TechnologyFlat-screen TV, TV, Satellite channels, TelephoneGeneralSoundproof, Ironing facilities, Laptop safe, Smoke Alarm, Trash cans, Key card access, Iron, Air conditioning, Private entranceServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewGarden viewKitchenCoffee machineAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
|
Rock Suite Platinum
Room Type:
Suite
Room Size:
240 m2
|
Food & DrinkMinibar, Bottle of waterBathroomToilet, Free toiletries, Shampoo, Shower cap, Slippers, Towels, Toothbrush, Shower, Hairdryer, Bathtub, Toilet paper, Bathtub or shower, Additional bathroom, Private bathroom, Conditioner, Body soapMedia & TechnologyGame console, Telephone, Flat-screen TV, Satellite channels, TVGeneralInterconnecting room(s) available, Soundproof, Ironing facilities, Laptop safe, Smoke Alarm, Suit press, Trash cans, Key card access, Private entrance, Iron, Air conditioningServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubKitchenKitchenette, Dishwasher, Dining table, Coffee machineOutdoorsBalcony, Outdoor dining areaLiving AreaSitting area, Dining area, SofaBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewSea viewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
|
Deluxe Platinum Sky Terrace King room
Room Type:
Double
Room Size:
90 m2
|
Food & DrinkBottle of water, Chocolate/Cookies, Minibar, Fruit, Wine/ChampagneBathroomToilet, Free toiletries, Shampoo, Shower cap, Slippers, Towels, Toothbrush, Shower, Hairdryer, Bathtub, Toilet paper, Bathtub or shower, Private bathroom, Conditioner, Body soapMedia & TechnologyFlat-screen TV, TV, Satellite channels, TelephoneGeneralSoundproof, Ironing facilities, Laptop safe, Smoke Alarm, Trash cans, Key card access, Iron, Air conditioning, Private entranceServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewGarden view, Sea viewKitchenCoffee machineAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
|
Deluxe Room
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkMinibar, Bottle of waterBathroomToilet, Free toiletries, Shampoo, Shower cap, Slippers, Towels, Toothbrush, Shower, Hairdryer, Bathtub, Toilet paper, Bathtub or shower, Private bathroom, Conditioner, Body soapMedia & TechnologyFlat-screen TV, TV, Satellite channels, TelephoneGeneralSoundproof, Ironing facilities, Laptop safe, Smoke Alarm, Trash cans, Key card access, Iron, Air conditioning, Private entranceServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewGarden viewKitchenCoffee machineAccessibilityAccessible by elevator, Entire unit located on ground floorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
|
King Room with Garden View
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkMinibar, Bottle of waterBathroomToilet, Free toiletries, Shampoo, Shower cap, Slippers, Towels, Toothbrush, Shower, Hairdryer, Bathtub, Toilet paper, Bathtub or shower, Private bathroom, Conditioner, Body soapMedia & TechnologyFlat-screen TV, TV, Satellite channels, TelephoneGeneralSoundproof, Ironing facilities, Laptop safe, Smoke Alarm, Trash cans, Key card access, Iron, Air conditioning, Private entranceServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewGarden viewKitchenCoffee machineAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
|
Deluxe King Room
Room Type:
Double
Room Size:
90 m2
|
Food & DrinkMinibar, Bottle of waterBathroomToilet, Free toiletries, Shampoo, Shower cap, Slippers, Towels, Toothbrush, Shower, Hairdryer, Bathtub, Toilet paper, Bathtub or shower, Private bathroom, Conditioner, Body soapMedia & TechnologyFlat-screen TV, TV, Satellite channels, TelephoneGeneralSoundproof, Ironing facilities, Laptop safe, Smoke Alarm, Trash cans, Key card access, Iron, Air conditioning, Private entranceServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyBedroomWardrobe or closet, Alarm clock, Childrens' cribsKitchenCoffee machineAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowExclusive servicesFree gym access |
|
Budget Double Room
Room Type:
Double
Room Size:
45 m2
|
Food & DrinkMinibar, Bottle of waterBathroomToilet, Free toiletries, Shampoo, Shower cap, Slippers, Towels, Toothbrush, Shower, Hairdryer, Bathtub, Toilet paper, Bathtub or shower, Private bathroom, Conditioner, Body soapMedia & TechnologyFlat-screen TV, TV, Satellite channels, TelephoneGeneralSoundproof, Ironing facilities, Laptop safe, Smoke Alarm, Trash cans, Key card access, Iron, Air conditioning, Private entranceServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubOutdoorsBalconyBedroomWardrobe or closet, Alarm clock, Childrens' cribsViewGarden viewKitchenCoffee machineAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillow |
